What is SALESmanago?
SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
88 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 95%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 98%
- Strategy & Innovation:
- 91%
- Service Experience:
- 99%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SALESmanago?
Pros
- Performance Enhancing
- Efficient Service
- Caring
- Saves Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Marketing Automation
Advanced Campaign Management
Marketing Analytics
Community Marketing Management
Advanced Data Segmentation
Marketing Asset Management
Multi Channel Integration
Marketing Operations Management
Mobile Marketing Management
Marketing Workflow Management
Social Media Marketing Management
Vendor Capability Ratings
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Usability and Intuitiveness
Business Value Created
Quality of Features
Vendor Support
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Customization
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SALESmanago Platform Overview
Enhanced Segmentation by SALESmanago
SALESmanago Email Design Studio
[SALESmanago New Feature] Customer Preference Center
SALESmanago Reviews
Anthony H.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Using SALESmanago tool is a great option
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
SalesManago has substantially assist us in converting and analyzing what occurs on our website. Even though the hub is basic, we haven't gone far until we have in-house professional.
What is your favorite aspect of this product?
Since I started using SALESmanago, my job has been lot better automated and speedier. The system aids in reaching out to new customers, communicating with existing ones, and increasing sales.
What do you dislike most about this product?
The program is complicated, and learning it requires awhile at first. Often, we have to go far into the system to find out what we're looking for. I enjoy the drag-and-drop creation, but I believe it may be enhanced more.
What recommendations would you give to someone considering this product?
An easy-to-use solution that lets you to manage the whole process of interacting with customers. The tool has been extremely well designed and is continually being upgraded. Customer support is also a benefit, since it is consistently professional while also providing assistance in a timely, straightforward, and kind manner. I strongly recommend it!
Pros
- Reliable
- Trustworthy
- Efficient Service
- Saves Time
Please tell us why you think this review should be flagged.
Siirima F.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2021
Digital Marketing Option and Automating App
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
SALESmanago has a social analyzer, which deals with various social sites and establish a concrete way that to initiate or offer reports. Besides, SALESmanago makes email and digital marketing acceptable and universally renowned.
What is your favorite aspect of this product?
SALESmanago makes the substantial sacrifices to make digital appearance and marketing. Further, SALESmanago has friendly CRM option that dictates the direction of the customers' relations.
What do you dislike most about this product?
SALESmanago has one of the global perception in making sales and creating a plan for marketing. Further, SALESmanago establishes the safest division in regards to the sales support personnel.
What recommendations would you give to someone considering this product?
SALESmanago is the giant in making sales successful and have a robust CRM engagement. Therefore, the purpose for having a credible line and swift marketing flow is from SALESmanago assistance.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Grace W.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: End User of Application
Submitted Aug 2021
Sufficient Marketing Support from SALESmanago
Likeliness to Recommend
What differentiates SALESmanago from other similar products?
SALESmanago has the advanced and digital data segmenting features, which sufficiently evaluate them and state the required marketing plan. The inclusion of email marketing from SALESmanago is also a benefiting possibility, increasing the engagements conducted in a business.
What is your favorite aspect of this product?
Social media influence and marketing has made companies run their operations worldwide, and it uses resources that are limited and affordable. Again, SALESmanago recognizes and manages the marketing assets, which are convenient in perfecting the product branding.
What do you dislike most about this product?
SALESmanago has no customer intelligence part, which would conduct a log check and evaluation, among other forensic activities for fruitful insight generation.
What recommendations would you give to someone considering this product?
SALESmanago is a platform that coordinates with numerous marketing application and stakeholders to push brands for companies. More so, SALESmanago ensures customers feel the warmth in a business through efficient engagement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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