SALESmanago Customer Reviews 2024

SALESmanago

Composite Score

7.7 /10

CX Score

8.1 /10

20 Reviews Write a Review

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What is SALESmanago?

SALESmanago is a Customer Engagement Platform for impact-hungry eCommerce marketing teams who want to be lean yet powerful. SALESmanago delivers on its promise of maximizing revenue growth and improving eCommerce KPIs by leveraging three principles: (1) Customer Intimacy to create authentic customer relationships based on Zero and First Party Data; (2) Precision Execution to provide superior Omnichannel customer experience thanks to Hyperpersonalization; and (3) Growth Intelligence merging human and AI-based guidance enabling pragmatic and faster decision making for maximum impact.

Company Details

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Awards & Recognition

SALESmanago won the following awards in the Marketing Platforms - Midmarket category

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2022 Data Quadrant Gold Medalist

2022

0 Top Rated Capabilities

2 Top Rated Features

2022

SALESmanago Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SALESmanago.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

87 Plan to Renew

6
Since last award

85 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SALESmanago?

0% Negative

7% Neutral

93% Positive

Pros

Performance Enhancing
Efficient Service
Caring
Saves Time

Feature Ratings

Average 85

Email Marketing Automation

Advanced Campaign Management

Marketing Analytics

Advanced Data Segmentation

Community Marketing Management

Multi Channel Integration

Mobile Marketing Management

Marketing Asset Management

Marketing Operations Management

Marketing Workflow Management

Social Media Marketing Management

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Vendor Support

Ease of Customization

Ease of IT Administration

Ease of Implementation

Also Featured in...

Marketing Automation - B2B

Score 8.0

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Marketing Automation - B2C

Score 8.0

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Customer Data Platform

Score 7.8

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SALESmanago Screenshots

SALESmanago Downloads

Case Study - 10 success stories .pptx (1)

Victoria's Secret (1)

SALESmanago Videos

SALESmanago Reviews

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2022

Easily accessible, seamless functions

Likeliness to Recommend

8 /10

Pros

Includes Product Enhancements
Continually Improving Product
Reliable
Performance Enhancing

Anthony H.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2022

Using SALESmanago tool is a great option

Likeliness to Recommend

9 /10

What differentiates SALESmanago from other similar products?

SalesManago has substantially assist us in converting and analyzing what occurs on our website. Even though the hub is basic, we haven't gone far until we have in-house professional.

What is your favorite aspect of this product?

Since I started using SALESmanago, my job has been lot better automated and speedier. The system aids in reaching out to new customers, communicating with existing ones, and increasing sales.

What do you dislike most about this product?

The program is complicated, and learning it requires awhile at first. Often, we have to go far into the system to find out what we're looking for. I enjoy the drag-and-drop creation, but I believe it may be enhanced more.

What recommendations would you give to someone considering this product?

An easy-to-use solution that lets you to manage the whole process of interacting with customers. The tool has been extremely well designed and is continually being upgraded. Customer support is also a benefit, since it is consistently professional while also providing assistance in a timely, straightforward, and kind manner. I strongly recommend it!

Pros

Reliable
Trustworthy
Efficient Service
Saves Time

Siirima F.

Role: Sales Marketing
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Digital Marketing Option and Automating App

Likeliness to Recommend

9 /10

What differentiates SALESmanago from other similar products?

SALESmanago has a social analyzer, which deals with various social sites and establish a concrete way that to initiate or offer reports. Besides, SALESmanago makes email and digital marketing acceptable and universally renowned.

What is your favorite aspect of this product?

SALESmanago makes the substantial sacrifices to make digital appearance and marketing. Further, SALESmanago has friendly CRM option that dictates the direction of the customers' relations.

What do you dislike most about this product?

SALESmanago has one of the global perception in making sales and creating a plan for marketing. Further, SALESmanago establishes the safest division in regards to the sales support personnel.

What recommendations would you give to someone considering this product?

SALESmanago is the giant in making sales successful and have a robust CRM engagement. Therefore, the purpose for having a credible line and swift marketing flow is from SALESmanago assistance.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SALESmanago

What is SALESmanago?

Company Details

Need Assistance?

Awards & Recognition

2022 Data Quadrant Gold Medalist

SALESmanago Ratings

86 Likeliness to Recommend

1 Since last award

87 Plan to Renew

6 Since last award

85 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love SALESmanago?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Email Marketing Automation End-to-end management of email marketing: email templates, email previews, spam testing, A/B tracking, multivariate testing, and email metrics tracking.

Advanced Campaign Management End-to-end marketing campaign management; customer journey mapping, campaign initiation, monitoring, and dynamic reporting and adjustment

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Advanced Data Segmentation Categorization, static and real-time list building, addition of custom configurable attributes to leads, contacts and accounts.

Community Marketing Management Branded customer communities

Multi Channel Integration End-to-end marketing campaign management functions such as customer journey mapping, campaign initiation, monitoring, and adjustment for multiple channels.

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Marketing Asset Management Content repository functionality (or tight ECM integration) for marketing assets and campaign collateral (static, multimedia, e-commerce related, etc.).

Marketing Operations Management Project management tools for marketers (timelines, performance indicators, budgeting/resourcing tools, etc.).

Marketing Workflow Management Ability to visually edit workflows and create business rules for them.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

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Marketing Automation - B2C

Customer Data Platform

SALESmanago Screenshots

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SALESmanago Downloads

Case Study - 10 success stories .pptx (1)

Victoria's Secret (1)

SALESmanago Videos

SALESmanago Platform Overview

Enhanced Segmentation by SALESmanago

SALESmanago Email Design Studio

[SALESmanago New Feature] Customer Preference Center

SALESmanago Reviews

Easily accessible, seamless functions

Likeliness to Recommend

Pros

Anthony H.

Using SALESmanago tool is a great option

Likeliness to Recommend

Pros

Siirima F.

Digital Marketing Option and Automating App

Likeliness to Recommend

Pros

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Feature Ratings

Email Marketing Automation

Advanced Campaign Management

Marketing Analytics

Advanced Data Segmentation

Community Marketing Management

Multi Channel Integration

Mobile Marketing Management

Marketing Asset Management

Marketing Operations Management

Marketing Workflow Management

Social Media Marketing Management

Vendor Capability Ratings

Availability and Quality of Training

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Business Value Created

Quality of Features

Vendor Support

Ease of Customization

Ease of IT Administration

Ease of Implementation