Salesforce Sales Cloud Professional Logo
Salesforce Sales Cloud Professional Logo
Salesforce.com Inc

Salesforce Sales Cloud Professional

Composite Score
8.2 /10
CX Score
8.3 /10
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Salesforce Sales Cloud Professional
8.2 /10

What is Salesforce Sales Cloud Professional?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details

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Awards & Recognition

Salesforce Sales Cloud Professional won the following awards in the Customer Relationship Management - Midmarket category

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Salesforce Sales Cloud Professional Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Professional.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Professional?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Security Protects

Feature Ratings

Average 84

Sales Management

90

Lead Management

87

Analytics and Reporting

87

Collaboration

86

Activity and Workflow Management

84

Marketing Management

83

Customer Service Management

83

Account and Contact Management

82

Quote Contract and Proposal

76

Telephony and Call Center Management

75

Mobile

75

Vendor Capability Ratings

Average 82

Business Value Created

86

Ease of Data Integration

86

Breadth of Features

86

Ease of IT Administration

83

Quality of Features

83

Ease of Implementation

82

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

79

Vendor Support

77

Salesforce Sales Cloud Professional Reviews

daniel l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

complex but have a lo of capabilities

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Professional from other similar products?

its for big companies have a lot of features for complex process

What is your favorite aspect of this product?

that is complete and have a lot of features is a full stack CRM

What do you dislike most about this product?

the complexity you must have a lot of on boarding to understand

What recommendations would you give to someone considering this product?

if you have a big company this is the product for you

Pros

  • Helps Innovate
  • Enables Productivity
  • Unique Features
  • Caring

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