What is Salesforce Sales Cloud Enterprise?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

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Awards & Recognition

Salesforce Sales Cloud Enterprise won the following awards in the Lead Management category

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Salesforce Sales Cloud Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Sales Cloud Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

96 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Enterprise?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Helps Innovate
  • Respectful

Feature Ratings

Average 84

Analytics and Reporting

87

Lead and Contact Categorization

85

Lead Distribution

85

Prospect Tracking

84

Lead Generation

84

Lead Scoring

83

Interaction Planning

82

Omni-Channel Communication Tracking

82

Data Ingestion and Interoperability

82

Mobile

76

Vendor Capability Ratings

Average 82

Breadth of Features

87

Business Value Created

87

Quality of Features

85

Ease of Data Integration

83

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Ease of Implementation

81

Ease of Customization

81

Ease of IT Administration

80

Usability and Intuitiveness

79

Vendor Support

76

Salesforce Sales Cloud Enterprise Reviews

davide a.

  • Role: Industry Specific Role
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Easy to use, but a bit pricey

Likeliness to Recommend

8 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

It provides statistics, configurable dashboards, customer interaction tools, prospect and lead tracking, multitasking, and other features

What is your favorite aspect of this product?

Its high degree of adaptability.

What do you dislike most about this product?

It took me not little time to master it

What recommendations would you give to someone considering this product?

Watch you tube videos to learn how to use it

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Juan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Virtual sales platform to manage your business

Likeliness to Recommend

9 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

This platform allows companies the best access to the information of each of their online customers, from any device, also from anywhere in the world in an uninterrupted manner, created especially for sales representatives since this product is more popular and many people are already using it satisfactorily, managing to provide what is needed to manage their business

What is your favorite aspect of this product?

Excellent platform created mainly for sales representatives, with the main objective of providing everything that is needed to manage your business and in this way generating the best leads, also managing opportunities through sales pipeline and cultivating the best relationships with many existing accounts. , I also like this tool because I can forecast the revenue of vein territories, and also organizing their representatives into sales teams

What do you dislike most about this product?

There really is nothing I don't agree with this platform is built primarily and successfully for sales people and in this way provides everything you need to run your business securely, getting more leads there is nothing I dislike about it. this platform

What recommendations would you give to someone considering this product?

I recommend this platform because it is created mainly for the best sales representatives, managing to provide everything that is really needed to manage your business in the best possible way and in this way obtain better results, you can generate the best potential clients, managing to manage the best opportunities that are presented at any time, through the sales pipeline and in this way continue cultivating relationships with existing accounts

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Raul E.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2023

Good data management in the company's sales,

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Enterprise from other similar products?

This program is the only one that has given me a better projection and response for each of my clients on the web, this program is a totally effective solution to carry out thousands of projects in the cloud, it facilitates the response of an entire work team to the time to perform each of these activities, I have not had a better business profile and skills on the web since I use Salesforce Sales Cloud, this program is complete enough to give the power to each of its users and that they can take from the hand sales projects and other events and relationships with your market and have a better impact with your clientele,

What is your favorite aspect of this product?

There are many clients who decide to interact with us constantly and daily, this is possible thanks to the good management that we have offered to each one of them, respecting both parties of the negotiation or the companies involved, with the help of Salesforce Sales Cloud is always a guarantee to correctly manage each of the steps that lead us to make these sales on the web and that we all end up satisfied by covering each of the parameters that gives us great help to strengthen these relationships, with the support of Salesforce Sales Cloud has been evidenced by good sales productivity and good data management in the company's sales,

What do you dislike most about this product?

we have had a lot of complaints from multiple company employees about the price of this program as this is one of the main programs we use to serve all of our customers to give you a great selling experience but the price of this program is something that worries us, since it is out of our budget and we cannot afford to pay for all the computers that we have in our work department.

What recommendations would you give to someone considering this product?

This recommendation is for those users and companies that need better sales management and faster responses when dealing with each of the clients, Salesforce Sales Cloud is the right one to solve this area, since each of the tools in this program will facilitate that economic interaction that you have with your clientele.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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