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What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Security
Collaboration
Role-Based Access Management
Cross-Platform Deployment
Audit Trail
Cloud Deployment
End to End Lifecycle Management
Application Inventory and Dashboard
Import and Export Capabilities
Data and Entity Mapping
Plug-and-Play Architecture
Vendor Capability Ratings
Business Value Created
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Implementation
Salesforce Platform Reviews
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Shivankur N.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
TRUST - Best platform to go with
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
The core values that company brings in when connected with their clients differentiate it from other similar products
What is your favorite aspect of this product?
It's the best platform for any background whether it be IT or non IT. Anyone can start from scratch and Excel in this product implementation
What do you dislike most about this product?
There is nothing as such to dislike about
What recommendations would you give to someone considering this product?
I would say anyone can go blindly with this product as their core value is Trust with which you can achieve greater heights in any sectors
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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Jenna H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2024
Awesome customization, but be careful!
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
The customization capabilities
What is your favorite aspect of this product?
The numerous out of the box integrations with any product we could ever need
What do you dislike most about this product?
The customization without proper guidance can be a huge downfall. Once it’s over customized there’s not much we can do when integrating new third party app layers
What recommendations would you give to someone considering this product?
Hire a consultant to help you onboard and have strict data governance standards when implementing and for ongoing structure and maintenance
Pros
- Security Protects
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Good flexibility for customization
Likeliness to Recommend
Pros
- Trustworthy
- Unique Features
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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