Salesforce Platform Logo Award Winner Product Badge
Salesforce Platform Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Platform

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Salesforce Platform
8.9 /10

What is Salesforce Platform?

The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Salesforce Platform won the following awards in the Low-Code Development Tools category

Filter By

Salesforce Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Platform?

3% Negative
1% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 83

Application Security

89

Collaboration

86

Role-Based Access Management

85

Cross-Platform Deployment

85

Audit Trail

84

Cloud Deployment

84

End to End Lifecycle Management

84

Application Inventory and Dashboard

84

Import and Export Capabilities

84

Data and Entity Mapping

83

Plug-and-Play Architecture

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Ease of Customization

86

Availability and Quality of Training

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Usability and Intuitiveness

83

Breadth of Features

83

Quality of Features

83

Ease of Data Integration

82

Ease of Implementation

80

Salesforce Platform Reviews

Shivankur N.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2024

TRUST - Best platform to go with

Likeliness to Recommend

10 /10

What differentiates Salesforce Platform from other similar products?

The core values that company brings in when connected with their clients differentiate it from other similar products

What is your favorite aspect of this product?

It's the best platform for any background whether it be IT or non IT. Anyone can start from scratch and Excel in this product implementation

What do you dislike most about this product?

There is nothing as such to dislike about

What recommendations would you give to someone considering this product?

I would say anyone can go blindly with this product as their core value is Trust with which you can achieve greater heights in any sectors

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Jenna H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Awesome customization, but be careful!

Likeliness to Recommend

9 /10

What differentiates Salesforce Platform from other similar products?

The customization capabilities

What is your favorite aspect of this product?

The numerous out of the box integrations with any product we could ever need

What do you dislike most about this product?

The customization without proper guidance can be a huge downfall. Once it’s over customized there’s not much we can do when integrating new third party app layers

What recommendations would you give to someone considering this product?

Hire a consultant to help you onboard and have strict data governance standards when implementing and for ongoing structure and maintenance

Pros

  • Security Protects
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Good flexibility for customization

Likeliness to Recommend

5 /10

Pros

  • Trustworthy
  • Unique Features
  • Respectful
  • Client Friendly Policies

Most Popular Salesforce Platform Comparisons