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What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Security
Collaboration
Role-Based Access Management
Cross-Platform Deployment
Audit Trail
Cloud Deployment
End to End Lifecycle Management
Application Inventory and Dashboard
Import and Export Capabilities
Data and Entity Mapping
Plug-and-Play Architecture
Vendor Capability Ratings
Business Value Created
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Implementation
Salesforce Platform Reviews
swaraj K.
- Role: Consultant
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
A Transformational Tool for Streamlined Sales Proc
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Salesforce Platform differentiates itself from other similar products through its extensive customization and flexibility. It offers a wide range of tools and features, including declarative development, Visualforce, and Lightning components, empowering businesses to tailor the platform to their specific needs. This level of customization sets Salesforce apart and enables organizations to create highly personalized and scalable solutions for their sales processes.
What is your favorite aspect of this product?
One of the favorite aspects of Salesforce is its comprehensive suite of features and functionalities. From lead management and opportunity tracking to forecasting and analytics, Salesforce offers a wide range of tools that empower sales teams to streamline their processes, enhance collaboration, and drive revenue growth. Its user-friendly interface and extensive integration capabilities are also highly appreciated by users.
What do you dislike most about this product?
While Salesforce is a highly regarded platform, some users have expressed concerns about its initial complexity for new users. Additionally, the learning curve associated with mastering all the features can be challenging. Lastly, the cost of certain editions and add-ons may be a drawback for businesses on a tight budget.
What recommendations would you give to someone considering this product?
If you are considering Salesforce, here are a few recommendations: Thoroughly evaluate your business needs and ensure that Salesforce aligns with your requirements. Invest in comprehensive training and leverage available resources to maximize your understanding and utilization of the platform. Develop a clear implementation plan, considering your business processes and goals, to ensure a smooth and successful adoption of Salesforce.
Pros
- Enables Productivity
- Trustworthy
- Security Protects
- Helps Innovate
Cons
- Wastes Time
- Under Delivered
Please tell us why you think this review should be flagged.
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Y. Selim E.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: Business Leader or Manager
Submitted Jul 2023
absolute must have, great advantages
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
advanced data capturing capabilities
What is your favorite aspect of this product?
Integration to new advertising platforms
What do you dislike most about this product?
sometimes its too slow and stalling
What recommendations would you give to someone considering this product?
taking learning seriously
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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Renato J.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2023
Salesforce is a most have platform.
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Salesforce has been at the forefront of introducing cloud-based CRM and has consistently maintained its reputation as a leader in the CRM industry. One of the key factors contributing to its success is their strong commitment to business by making substantial investments in security every year. This dedication instills trust among user organizations, providing them with a worry-free solution that allows them to swiftly onboard, remain engaged, and rely on Salesforce for all their business requirements.
What is your favorite aspect of this product?
Salesforce enables me to capture real-time records of all my interactions with clients, providing a valuable reference for future conversations. The benefits of utilizing Salesforce include its user-friendly nature and convenience in managing day-to-day activities for each lead. These records are easily accessible not only to me but also to my colleagues, allowing for seamless reference and collaboration. Additionally, Salesforce seamlessly integrates with other software, such as Salesloft, facilitating data retrieval and enhancing overall functionality.
What do you dislike most about this product?
The platform's complexity can pose a significant learning curve, particularly for users who are unfamiliar with Customer Relationship Management (CRM) systems. Due to its advanced features and functionality, new users may initially find it difficult to navigate and understand the platform's intricacies. To fully harness the platform's potential, individuals will likely need to invest time and effort in training and familiarization. Adequate training sessions and resources can help users gain a comprehensive understanding of the platform's capabilities, features, and workflows.
What recommendations would you give to someone considering this product?
The software combines simplicity with incredible capabilities in the realm of application development. It offers a low-code approach and efficient speed, effectively streamlining the process of creating applications.
Pros
- Helps Innovate
- Client's Interest First
- Friendly Negotiation
- Continually Improving Product
Please tell us why you think this review should be flagged.
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