![Salesforce Platform Logo Salesforce Platform Logo](https://cdn-public.softwarereviews.com/production/logos/offerings/3568/large/9de6e9a5-e6b2-493d-920a-dab748506de3salesforceplatform_logo.png?1617138258)
![Award Winner Award Winner Product Badge](https://cdn0.softwarereviews.com/assets/software_reviews_shared/awards/data_quadrant_awards_badge_2024-21b28f51d19c836c5c3444f1c917372ec858c88fca3c2609e54eece3df1e8429.png)
![](https://cdn-public.softwarereviews.com/production/favicons/offerings/3568/original/CRM.png)
What is Salesforce Platform?
The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSalesforce Platform Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Platform.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
98 Plan to Renew
80 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Platform?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Security
Collaboration
Role-Based Access Management
Cross-Platform Deployment
Audit Trail
Cloud Deployment
End to End Lifecycle Management
Application Inventory and Dashboard
Import and Export Capabilities
Data and Entity Mapping
Plug-and-Play Architecture
Vendor Capability Ratings
Business Value Created
Ease of Customization
Availability and Quality of Training
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Breadth of Features
Quality of Features
Ease of Data Integration
Ease of Implementation
Salesforce Platform Reviews
Pam V.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Oct 2023
Easy to use!
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
The Salesforce Platform is easy to use as a CRM, sales tool, and member tracker for membership organizations.
What is your favorite aspect of this product?
The CRM so you can keep important notes and track information. I also use the report generator regularly.
What do you dislike most about this product?
I like everything about Salesforce.
What recommendations would you give to someone considering this product?
I would highly recommend teams use the Salesforce Platform for smooth, consistent communications and information gathering/tracking.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2082822/original/2082822.jpg?1691891697)
Neira H.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
Perfect for Opportunity, & Contact Tracking
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
The software offers accessible features, user-friendly interface, low-code capabilities, robust security, and seamless customization and integration options.
What is your favorite aspect of this product?
The tool operates efficiently, is well-organized, offers extensive functionalities, and incorporates a robust system for process monitoring and protection. Additionally, the substantial database allows users to store all project-related documents. We appreciate the development of this valuable tool and the ongoing efforts to enhance its capabilities. Thank you for your dedication to improvement.
What do you dislike most about this product?
Drawbacks: Implementing Salesforce can be quite challenging, requiring meticulous planning and organization of processes to fully leverage its advantages. The platform encompasses CRM management, data analysis, and application measurement, which demands significant time and effort to set up the installation properly.
What recommendations would you give to someone considering this product?
If you are facing a challenge and aiming to rapidly expand your business, Salesforce is the ideal solution for you. With its diverse range of products tailored for product, marketing, and sales teams, Salesforce provides the tools you need to effectively address your business needs and drive growth.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Inspires Innovation
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2080877/original/2080877.jpg?1694154610)
Neha R.
- Role: Information Technology
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Fantastic product with low Code Feature
Likeliness to Recommend
What differentiates Salesforce Platform from other similar products?
Easy UI Integration capabilities with Mulesoft
What is your favorite aspect of this product?
Low code and integration with Mulesoft
What do you dislike most about this product?
Per user license cost
What recommendations would you give to someone considering this product?
Low code feature and experience cloud
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
![](https://cdn1.softwarereviews.com/assets/content_unlock/reports-d0a1b8a23d5d235930424484054608476db6fce6ef6a2b618571ec67f623c868.png)