Salesforce Platform Logo Award Winner Product Badge
Salesforce Platform Logo Award Winner Product Badge
Salesforce.com Inc

Salesforce Platform

Composite Score
8.9 /10
CX Score
9.1 /10
Category
Salesforce Platform
8.9 /10

What is Salesforce Platform?

The demand for apps has quickly outstripped the development capacity of many IT departments. Salesforce Platform is the fastest way to build and deploy apps for customers, employees, and partners. By streamlining the app-building process — including giving you the basic building blocks so you never have to start from scratch — Salesforce Platform gives you the agility to tackle your app backlog and take the lead in the app revolution.

Company Details


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Awards & Recognition

Salesforce Platform won the following awards in the Low-Code Development Tools category

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Salesforce Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Salesforce Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Platform?

3% Negative
1% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Feature Ratings

Average 83

Application Security

89

Collaboration

86

Role-Based Access Management

85

Cross-Platform Deployment

85

Audit Trail

84

Cloud Deployment

84

End to End Lifecycle Management

84

Application Inventory and Dashboard

84

Import and Export Capabilities

84

Data and Entity Mapping

83

Plug-and-Play Architecture

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Ease of Customization

86

Availability and Quality of Training

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Usability and Intuitiveness

83

Breadth of Features

83

Quality of Features

83

Ease of Data Integration

82

Ease of Implementation

80

Salesforce Platform Reviews

Venkateshwar Naidu D.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Super product to build and use

Likeliness to Recommend

10 /10

What differentiates Salesforce Platform from other similar products?

Faster GTM and easy to build and use

What is your favorite aspect of this product?

Faster GTM and easy to build and use

What do you dislike most about this product?

None I would say

What recommendations would you give to someone considering this product?

Go for it and even with a basic admin can build application on platform

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service

Fabian H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Great, versatile and stable solution!

Likeliness to Recommend

7 /10

What differentiates Salesforce Platform from other similar products?

Deep integrating the whole Salesforce Platform ecosystem

What is your favorite aspect of this product?

The versatility - if you can think it, you can design and build it on SF Platform

What do you dislike most about this product?

Ther‘s nothing.. maybe that it‘s not free :)

What recommendations would you give to someone considering this product?

Make sure you search for usecases addressable

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Security Protects

Cons

  • Less Friendly Negotiation
  • Vendor Friendly Policies
  • Vendor's Interest First

Jayasankar P.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2023

Top CRM in the world

Likeliness to Recommend

8 /10

What differentiates Salesforce Platform from other similar products?

easy to use, verity of product, ease of customization

What is your favorite aspect of this product?

case management and service cloud

What do you dislike most about this product?

cost and pricing

What recommendations would you give to someone considering this product?

nothing new

Pros

  • Client Friendly Policies
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

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