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What is Salesforce CPQ?
CPQ Salesforce, or Configure, Price, Quote Software by Salesforce is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy to use software, available on any device due to it’s cloud based platform. Hosted within the Sales Cloud platform giving you a direct link with your CRM to make the most impactful sales decisions.
Company Details
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Salesforce CPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce CPQ.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
98 Plan to Renew
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce CPQ?
Pros
- Respectful
- Reliable
- Acts with Integrity
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Multi Currency
Product and Service Configuration
Quote Development and Administration
Application Integration
Discounting Management
Reporting and Analytics
Workflow & Approvals
Visual Configuration
Catalog Management
Renewal Management
Guided Selling
Vendor Capability Ratings
Breadth of Features
Business Value Created
Ease of Data Integration
Product Strategy and Rate of Improvement
Quality of Features
Ease of Customization
Ease of Implementation
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Usability and Intuitiveness
Salesforce CPQ Reviews
Angel O.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Sep 2021
Gets the job done for moderate complexity deals
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Since it is from SFDC, it can be tightly woven into the SFDC family of software and serivces.
What is your favorite aspect of this product?
Generating the contract and it being correct.
What do you dislike most about this product?
I was an enterprise seller with many unique contracts and this product required a lot of finagling to get close to a final contract. Usually just generated one and then manually edited it.
What recommendations would you give to someone considering this product?
Plan out carefully all of the typical sales situations with your contracts and see that they can be accomodated.
Pros
- Reliable
- Saves Time
- Client Friendly Policies
- Performance Enhancing
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Inspiring
Please tell us why you think this review should be flagged.
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Jared W.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Great Product and features but config can be hard
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
The abundance of more advanced features that are built into the platform
What is your favorite aspect of this product?
Group approvals and the QLE
What do you dislike most about this product?
the amount of time it takes to config for complicated setups
What recommendations would you give to someone considering this product?
use a trusted CPQ consulting firm to help with initial setup
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Ike N.
- Role: Consultant
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2021
Great Integrated CPQ Platform with CRM
Likeliness to Recommend
What differentiates Salesforce CPQ from other similar products?
Salesforce CPQ is directly integrated with Salesforce CRM clouds. All logic can be configured with OOTB mechanisms and extended with standard SFDC customization workflows/processes
What is your favorite aspect of this product?
The ability to quickly configure, maintain, and troubleshoot pricing and product rules
What do you dislike most about this product?
Salesforce Governor Limits / UI
What recommendations would you give to someone considering this product?
Buy SFDC CPQ if you have an established SFDC CRM platform
Pros
- Trustworthy
- Caring
- Respectful
- Helps Innovate
Please tell us why you think this review should be flagged.
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