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What is Salesforce Chatter?
Connect every employee with files, data, and experts — anywhere, anytime. With Chatter, connect, engage, and motivate employees to work efficiently regardless of their role or location. Collaborate on sales opportunities, service cases, campaigns, and projects with embedded apps and custom actions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
1
Since last award
95 Plan to Renew
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Chatter?
Pros
- Fair
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
News Feeds, Alerts & Notifications
Mobile
Single Sign-On (SSO)
Surveys and Polling
Intranet
Employee Directory
Application Integration
Instant Messaging
Newsletter Creation
Emergency Notification
Rewards Recognition
Vendor Capability Ratings
Ease of Implementation
Vendor Support
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Quality of Features
Business Value Created
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Salesforce Chatter Reviews
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Anil G.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2023
User Friendly App but a bit pricey
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
The smooth document upload and share feature.
What is your favorite aspect of this product?
To easily share any kind of document to a person or a group of person.
What do you dislike most about this product?
Their pricing should be more competitive
What recommendations would you give to someone considering this product?
Go for it if you want ease if use, quick & fast chatter and you don't mind a bit pricy products
Pros
- Trustworthy
- Efficient Service
- Fair
- Altruistic
Please tell us why you think this review should be flagged.
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Deepak K.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Feb 2025
This application is really good interface, eas use
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
It provides flexibility, speed of texting, and automatic grammatical mistakes solution while chatting with clients and internal communication.
What is your favorite aspect of this product?
It's really easy to use and provides scalability to the user according to the need .
What do you dislike most about this product?
This product should also work on reach to other countries as well to expand it's user base which ultimately enhance network of communication.
What recommendations would you give to someone considering this product?
This product provides huge range of text services, grammar autocorrect utility, easy to use, interface is friendly.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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Syed Aqib a.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2024
Good in real time collaboration.
Likeliness to Recommend
What differentiates Salesforce Chatter from other similar products?
Easily integrate with Salesforce CRM, Good for group discussion. Good iN Knowledge sharing and Notification and alerts
What is your favorite aspect of this product?
Knowledge sharing and group discussion
What do you dislike most about this product?
less integration with external apps.
What recommendations would you give to someone considering this product?
Easily integrate for any team. Enhance training and development process. Easily customizable for optimal collaboration and productivity
Pros
- Reliable
- Saves Time
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
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