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In Partnership With SelectHub
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What is Salesforce B2B Commerce Cloud?
Empower your customers with the same easy, consumer-like shopping experiences they enjoy in their personal life — anytime, anywhere, on any device. Simplify online buying with features specifically designed for B2B, including fast reorders, account hierarchies, contract pricing, custom catalogs, and more.
Company Details
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In Partnership With SelectHub
Salesforce B2B Commerce Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce B2B Commerce Cloud.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce B2B Commerce Cloud?
Pros
- Respectful
- Trustworthy
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Reporting and Analytics
Integrated Search
Multi-Storefront
Multi-Language Support
Payment Processing
Catalog Management
Shopping Cart Management
Order Management
Content Management
Guided Selling
Content Localization
Vendor Capability Ratings
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Business Value Created
Breadth of Features
Usability and Intuitiveness
Quality of Features
Product Strategy and Rate of Improvement
Ease of Implementation
Ease of IT Administration
Vendor Support
Salesforce B2B Commerce Cloud Reviews
- Role: C-Level
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jul 2020
This is the best platform around from the leader!
Likeliness to Recommend
Pros
- Unique Features
- Client Friendly Policies
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jenna A.
- Role: Vendor Management
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted May 2020
Easy to use, great for sales and documentation.
Likeliness to Recommend
What differentiates Salesforce B2B Commerce Cloud from other similar products?
Innovative customizable dashboards and data displays, user friendly and effective layout.
What is your favorite aspect of this product?
Each user has the ability to customize their dashboard to display relevant data to their own departments.
What do you dislike most about this product?
Unsure at the moment.
What recommendations would you give to someone considering this product?
Excellent sales and documentation resource, should probably consider alternative accounting program in conjunction.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Tory R.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2020
Complete and Intuitive Solution
Likeliness to Recommend
What differentiates Salesforce B2B Commerce Cloud from other similar products?
The product has been able to empower our sales team with the much needed data and analytics, as well as giving them additional time to push leads through the sales cycle. Its simplicity and effectiveness has saved my marketing team time and money.
What is your favorite aspect of this product?
Its ecommerce capabilities allowed for a speedy and simple deployment. Its vast reporting and analytics have empowered us with the information we need to make sound decisions quickly and effectively.
What do you dislike most about this product?
I wouldn't say there's anything in particular I dislike about the product.
What recommendations would you give to someone considering this product?
Take advantage of the technical and support team. They're helpful and knowledgeable and you can start to go down an unwarranted bunny hole if you try to search for answers online.
Pros
- Reliable
- Includes Product Enhancements
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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