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What is Salesforce Authenticator?
Salesforce Authenticator offers smart, simple two-factor authentication solutions that enhance the security of your Salesforce deployment without sacrificing user experience. Salesforce Authenticator is an intelligent, mobile two-factor authentication app that delivers enterprise-class security, while providing simplicity and convenience to your end users. With Salesforce Authenticator, it’s even easier for employees to access business-critical apps through simple push notifications. With a single tap on their mobile device, employees can approve logins and other actions, even verifying automatically from trusted locations.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Authenticator?
Pros
- Respectful
- Enables Productivity
- Efficient Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
OTP Authentication
Biometrics Authentication
Browser Push Notifications
Multi-Device Protection
Email Authentication
Role-Based Multi-Factor Authentication
Role and User Management
Integration APIs
Hard Token Authentication
Dashboards, Analytics and Reporting
Soft Token Authentication
Vendor Capability Ratings
Vendor Support
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Salesforce Authenticator Reviews
Ashley T.
- Role: Operations
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Nov 2023
Easy to use and quick to react.
Likeliness to Recommend
What differentiates Salesforce Authenticator from other similar products?
SF Authenticator is quick to react and allows me to log in quickly without delay. Many other authenticators do not work this way.
What is your favorite aspect of this product?
The speed.
What do you dislike most about this product?
Nothing comes to mind.
What recommendations would you give to someone considering this product?
Do it! The speed of the product and ease of use and worth every penny.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Kheeda C.
- Role: C-Level
- Industry: Entertainment
- Involvement: End User of Application
Submitted Oct 2023
Features are disappointing
Likeliness to Recommend
What differentiates Salesforce Authenticator from other similar products?
Ease to use.
What is your favorite aspect of this product?
Don’t have one honestly. It’s pretty cumbersome
What do you dislike most about this product?
The way the integration doesn’t always work with mobile devices to pc/laptop
What recommendations would you give to someone considering this product?
It may help with your business but there are other competitions brand for the job.
Pros
- Reliable
- Enables Productivity
- Generous Negotitation
- Security Protects
Cons
- Slower Product Innovation
- Less Performance Enhancing
- Wastes Time
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2023
This is a great authenticator that is easy to use
Likeliness to Recommend
Pros
- Helps Innovate
- Respectful
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.
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