Sales Navigator Logo
Sales Navigator Logo
LinkedIn Corporation

Sales Navigator

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Sales Navigator
8.8 /10

What is Sales Navigator?

LinkedIn Sales Navigator, available for individuals or teams, is the best version of LinkedIn for sales professionals. Sales Navigator features a powerful set of search capabilities, improved visibility into extended networks, and personalized algorithms to help you reach the right decision maker.

Company Details


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Sales Navigator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sales Navigator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

90 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
94%
Negotiation and Contract:
83%
Conflict Resolution:
91%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sales Navigator?

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2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 83

Lead Profiles

89

Contact Database

88

List Building

87

Lead Mining

85

Data Enrichment

83

Website Form

82

Workflow Management

81

Reporting

80

CRM Integration

79

Vendor Capability Ratings

Average 81

Business Value Created

86

Ease of Implementation

86

Usability and Intuitiveness

84

Quality of Features

83

Ease of IT Administration

83

Ease of Data Integration

81

Breadth of Features

81

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

79

Vendor Support

76

Ease of Customization

76

Sales Navigator Reviews

Adam C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Great data, simple to use - "the" biz network

Likeliness to Recommend

9 /10

What differentiates Sales Navigator from other similar products?

It's one of a kind really. Even competitors like Xing have fallen by the wayside. If people you want to get hold of aren't on LinkedIn, then they're probably not out there.

What is your favorite aspect of this product?

Being able to build up prospecting lists and quickly analyse TAM SAM SOM of markets based on multiple criteria (geo, demo, size, FTEs, revenue, industry, etc) is invaluable when deciding whether to go after a particular market or not. The ability to link the people in those organisations to your CRM and pull the data across cannot be underestimated in terms of time saved. Even better, seeing updates on what prospects are up to being pushed at you allows you to quickly change tack and interact in a more effective way with them.

What do you dislike most about this product?

The analytics for usage of your own teams are pretty weak, almost an after thought for the product. I'd like to see more than just 'top 5' users, senders of inmails etc. Inmails sent from outside Sales Nav aren't included in the usage stats... tightening up this analytics would help drive more usage and therefore value from the product, especially given it's per seat cost.

What recommendations would you give to someone considering this product?

Make sure you've got a really good roll out plan to your end users for this platform. I've seen too many times an organisation get excited about going for Sales Nav, and an initial burst of usage by the sales teams - then after a couple of months, interest wanes except within a hardcore group. Getting *everyone* to keep using and engaging is the way forward.

Pros

  • Reliable
  • Caring
  • Respectful
  • Performance Enhancing

Cons

  • Less Generous

Alex N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Excellent extension -of our daily LinkedIn usage!

Likeliness to Recommend

9 /10

What differentiates Sales Navigator from other similar products?

It was first to be really intuitive for a business user. Other Sales prospecting tools required a bit of data querying skills to use which many new/junior employees may not have.

What is your favorite aspect of this product?

I enjoy it being right in the LinkedIn interface.

What do you dislike most about this product?

I don't dislike anything.

What recommendations would you give to someone considering this product?

Make a plan for how your team will use it. Make sure that you have the right amount of licenses and they are not sitting idle.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Carlos E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Access to up-to-date and extensive data...

Likeliness to Recommend

9 /10

What differentiates Sales Navigator from other similar products?

You can get the latest information about people and companies using the LinkedIn Sales Navigator ecosystem, take advantage of the world's largest professional network. One feature that other platforms don't offer is the ability to send InMail messages to potential clients directly, even if they are not on the user's network.

What is your favorite aspect of this product?

I enjoy Sales Navigator because it helps me reach organizations and profiles at the right time, giving me information about the evolution of those companies and profiles. Data can be automatically synchronized for effective lead management.

What do you dislike most about this product?

Despite its strength, Sales Navigator can be overwhelming for some novice users. To make the most of certain functions, which are not intuitive, training is necessary..

What recommendations would you give to someone considering this product?

To categorize leads and accounts based on factors such as location, industry, title, tenure, company size, and more, I suggest using Sales Navigator. Perfect for targeting high-quality leads and personalizing searches.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing