Sales Navigator Logo
Sales Navigator Logo
LinkedIn Corporation

Sales Navigator

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Sales Navigator
8.8 /10

What is Sales Navigator?

LinkedIn Sales Navigator, available for individuals or teams, is the best version of LinkedIn for sales professionals. Sales Navigator features a powerful set of search capabilities, improved visibility into extended networks, and personalized algorithms to help you reach the right decision maker.

Company Details


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Sales Navigator Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sales Navigator.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

90 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sales Navigator?

1% Negative
6% Neutral
93% Positive

Pros

  • Reliable
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Feature Ratings

Average 83

Lead Profiles

90

Contact Database

89

List Building

88

Lead Mining

85

Data Enrichment

82

Website Form

81

Workflow Management

80

Reporting

79

CRM Integration

78

Vendor Capability Ratings

Average 80

Ease of Implementation

85

Business Value Created

85

Usability and Intuitiveness

84

Ease of IT Administration

82

Quality of Features

82

Breadth of Features

80

Ease of Data Integration

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Vendor Support

75

Ease of Customization

74

Sales Navigator Reviews

Eric Z. J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Outstanding Solution for Lead Generation

Likeliness to Recommend

9 /10

What differentiates Sales Navigator from other similar products?

Sales Navigator stands out from other similar products primarily due to its deep integration with LinkedIn, providing access to a vast professional network. Unlike many competitors, Sales Navigator offers advanced search filters that allow users to pinpoint specific leads based on various criteria, such as industry, company size, and geography. Additionally, its real-time insights and updates about leads and accounts enhance relationship-building opportunities, setting it apart from generic CRM tools.

What is your favorite aspect of this product?

My favorite aspect of Sales Navigator is its tailored lead recommendations. The algorithm analyzes your saved leads and preferences to suggest potential prospects that fit your ideal customer profile. This feature saves time (so important especially if you're a solopreneur) and increases efficiency by highlighting opportunities you may not have discovered otherwise. The InMail messaging feature allows direct communication with prospects, even if you're not connected on LinkedIn (not 1st degree connections), which can be a game-changer for outreach.

What do you dislike most about this product?

What I dislike most about Sales Navigator is the pricing structure. It can be quite high compared to other lead generation tools. For smaller businesses or individual users, the cost may be a bit challenging. Some users may find the interface slightly overwhelming due to the abundance of features and options - so there is a learning curve.

What recommendations would you give to someone considering this product?

For someone considering Sales Navigator, I recommend taking advantage of the free trial to explore its features and determine if they align with your sales strategy. When you start the trial, make sure you have blocked out time to actually get to learn it and use it. Watching training videos beforehand, so you'll be able to start quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Serene C.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

It's a great product, but do need more improvement

Likeliness to Recommend

6 /10

What differentiates Sales Navigator from other similar products?

For me, it's the ability to do an in-depth generation of leads across profiles on LinkedIn and automatically generate leads that fit into the demographics and interest you need.

What is your favorite aspect of this product?

My favorite aspect of this product is the search tool feature. It's very interesting that i have to type the lead I'm looking for and go across each of their profiles.

What do you dislike most about this product?

I dislike the subscription price model. I know this product was made specifically for organizations and professor sales executives, but honestly, the price should be affordable for those starting out in sales and cannot afford it.

What recommendations would you give to someone considering this product?

I would recommend they take advantage of their free trial and get to analyse if the product is a fit for their need.

Pros

  • Helps Innovate
  • Efficient Service
  • Effective Service
  • Fair

Alex N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Excellent extension -of our daily LinkedIn usage!

Likeliness to Recommend

9 /10

What differentiates Sales Navigator from other similar products?

It was first to be really intuitive for a business user. Other Sales prospecting tools required a bit of data querying skills to use which many new/junior employees may not have.

What is your favorite aspect of this product?

I enjoy it being right in the LinkedIn interface.

What do you dislike most about this product?

I don't dislike anything.

What recommendations would you give to someone considering this product?

Make a plan for how your team will use it. Make sure that you have the right amount of licenses and they are not sitting idle.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy