SailPoint Technologies Holdings, Inc.

SailPoint IdentityNow

Composite Score

7.6 /10

CX Score

8.1 /10

19 Reviews Write a Review

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What is SailPoint IdentityNow?

Secure access to sensitive data, enhance audit response, and increase operational efficiencies for organizations of all sizes.

Company Details

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SailPoint IdentityNow Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SailPoint IdentityNow.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 93%
Negotiation and Contract:: 81%
Conflict Resolution:: 98%
Strategy & Innovation:: 90%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SailPoint IdentityNow?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Trustworthy

Feature Ratings

Average 74

Real-Time Reporting

Vendor Management

Compliance Reporting

App Store

Renewal Management

Application Utilization

Task and Alert Automation

Spend Management

Contract Management

Shadow IT Detection

License Management

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training

Also Featured in...

Identity and Access Management

Score 7.8

View SailPoint IdentityNow in this category (opens in a new tab)

SailPoint IdentityNow Reviews

Ravikumar P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

optimal cloud IDAM

Likeliness to Recommend

9 /10

What differentiates SailPoint IdentityNow from other similar products?

Cloud-Native Approach: IdentityNow is designed as a cloud-native identity management platform, making it flexible and scalable for modern cloud environments

What is your favorite aspect of this product?

Identity and access management in cloud

What do you dislike most about this product?

As of now I don't find any dislike

What recommendations would you give to someone considering this product?

Define Your Identity Management Needs: Clearly define your organization's identity management requirements, including user provisioning, access control, governance, and compliance needs. Understanding your specific challenges and objectives will help you assess whether SailPoint IdentityNow aligns with your goals

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Santosh P.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

It helps to automate the bulk information

Likeliness to Recommend

9 /10

What differentiates SailPoint IdentityNow from other similar products?

It is very helpful to automate the bulk information in secured, easy and fast way, in such a way that we can access the data in a more secure and efficient way at any time that we need it. Compared to other tool IdentityNow facilitates best IAM solutions.

What is your favorite aspect of this product?

Its installation and use are quite simple to carry out.

What do you dislike most about this product?

It has worked for us perfectly and without major problems in terms of its use.

What recommendations would you give to someone considering this product?

if you are considering the SaaS and IAM management tool then IdentityNow would be the best choice for you.

Pros

Continually Improving Product
Enables Productivity
Unique Features
Efficient Service

Akash T.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Easy to implement IAM solution for saas management

Likeliness to Recommend

9 /10

What differentiates SailPoint IdentityNow from other similar products?

IdentityNow is fully customizable IAM tool. The requirements like Single sign on, cloud etc. solve easily by IdentityNow compared to other tools from market.

What is your favorite aspect of this product?

easy to integrate, End to end Identity access lifecycle management with directory, cloud services and third-party applications.

What do you dislike most about this product?

Till now I haven't found anything for dislike

What recommendations would you give to someone considering this product?

The IdentityNow product is awesome, you can simply go ahead if you are having a SaaS management requirement and IAM LCE requirement.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

SailPoint IdentityNow

What is SailPoint IdentityNow?

Company Details

Need Assistance?

SailPoint IdentityNow Ratings

88 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love SailPoint IdentityNow?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Real-Time Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Vendor Management Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

Compliance Reporting Generate reports that align with the requirements of specific regulations or industry standards.

App Store The solution provides a catalog for users to access or purchase approved applications with minimal intervention from IT.

Renewal Management Includes maintaining recurring orders , contracted pricing or renewed orders with clients.

Application Utilization The ability to track application usage and use analytics to optimize cost, and reduce waste.

Task and Alert Automation The solution provides the ability to create tasks, build workflows ( onboarding and offboarding), and generate notifications based on pending task assignment

Spend Management The ability to optimize costs and manage spend.

Contract Management Manage customer orders, services and assets with associated charges over the life of the subscription.

Shadow IT Detection Provides the flexibility to detect unauthorized IT systems implemented outside the IT department

License Management Tracks and categorizes number of asset licenses available to (or needed by) the organization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Identity and Access Management

SailPoint IdentityNow Reviews

Ravikumar P.

optimal cloud IDAM

Likeliness to Recommend

Pros

Santosh P.

It helps to automate the bulk information

Likeliness to Recommend

Pros

Akash T.

Easy to implement IAM solution for saas management

Likeliness to Recommend

Pros

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Feature Ratings

Real-Time Reporting

Vendor Management

Compliance Reporting

App Store

Renewal Management

Application Utilization

Task and Alert Automation

Spend Management

Contract Management

Shadow IT Detection

License Management

Vendor Capability Ratings

Usability and Intuitiveness

Ease of IT Administration

Business Value Created

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Breadth of Features

Ease of Data Integration

Ease of Customization

Vendor Support

Availability and Quality of Training