SailPoint Technologies Holdings, Inc.

SailPoint IdentityNow

Composite Score

7.5 /10

CX Score

7.4 /10

8 Reviews Write a Review

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What is SailPoint IdentityNow?

Secure access to sensitive data, enhance audit response, and increase operational efficiencies for organizations of all sizes.

Company Details

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SailPoint IdentityNow Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

94 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SailPoint IdentityNow?

0% Negative

13% Neutral

87% Positive

Pros

Client Friendly Policies
Acts with Integrity
Fair
Helps Innovate

Cons

Vendor's Interest First

Feature Ratings

Average 87

Provisioning Deprovisioning (automated)

Identity Lifecycle Management

Entitlement Management

Role-Based Access

Workflow Orchestration

Access Request Management

Password Management

Access Certification

Reporting and Logging

Analytics and Reporting

Systems Integration

Vendor Capability Ratings

Average 83

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Also Featured in...

Identity and Access Management

Score 7.8

View SailPoint IdentityNow in this category (opens in a new tab)

SaaS Management

Score 7.6

View SailPoint IdentityNow in this category (opens in a new tab)

SailPoint IdentityNow Reviews

Role: Consultant
Industry: Consulting
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Feb 2024

Fantastic product with tons of customisation

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Akash M.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

“User friendly & easy to implement”Number1 Product

Likeliness to Recommend

10 /10

What differentiates SailPoint IdentityNow from other similar products?

Its user interface is easy to understand. Its configuration is easy & it is easy to implement. These are the things makes Sailpoint unique than other tools/products.

What is your favorite aspect of this product?

Role True Up feature by sailpoint was very useful to me in my work. Even if app role is added at later part in business role, a true up helps to provision access to all users at just one click

What do you dislike most about this product?

As of now nothing as such to dislike. Just keep improving & upgrading to help users with requirements.

What recommendations would you give to someone considering this product?

I would recommend to just jump on to use the application with basic knowledge as its user friendly, user can easily understand use of features available in sailpoint.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Imdad K.

Role: Information Technology
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jul 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates SailPoint IdentityNow from other similar products?

Sailpoint allows strong customization for your internal tool, being developed on java it has strong visibility across domains.

What is your favorite aspect of this product?

User provisioning

What do you dislike most about this product?

Sometime its difficult to identify if its bug or missing product feature!!

What recommendations would you give to someone considering this product?

Just go for it, its fantastic for any business domain.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cons

Less Efficient Service
Less Respectful
Vendor's Interest First

SailPoint IdentityNow

What is SailPoint IdentityNow?

Company Details

Need Assistance?

SailPoint IdentityNow Ratings

94 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love SailPoint IdentityNow?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Provisioning Deprovisioning (automated) Assignment of access based on role, department, location, job title and synchronization with directory services such as Active Directory.

Identity Lifecycle Management The process of onboarding, provisioning, management of identity throughout the term of the association, deprovisioning and offboarding of customer identities.

Entitlement Management Manage the allocation of entitlements, including the granting, enforcing, revoking and monitoring.

Role-Based Access Enable different levels of access based on role e.g. administrators can modify and see all data or department managers have access only to their data.

Workflow Orchestration The creation and management of workflow to automatically route access requests, onboarding, offboarding, provisioning and other IGA tasks.

Access Request Management The processing of access requests, ensuring that the proper authority provides approval to grant access to the requestor.

Password Management Ability to manage passwords for multiple systems, allowing an implementation of single sign-on, of sorts.

Access Certification Validation of access rights, ensuring that an employee's access rights match those assigned to their role.

Reporting and Logging Ability to log access, logins, permission assignments/revocations and change in access assignment. Particularly useful for evidence in the case of audits.

Analytics and Reporting In addition to the reporting and logging feature, the ability to carry out data analytics on the IGA data.

Systems Integration Integration connectors with directory services such as Active Directory and others systems in order to authorize access to these systems.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Identity and Access Management

SaaS Management

SailPoint IdentityNow Reviews

Fantastic product with tons of customisation

Likeliness to Recommend

Pros

Akash M.

“User friendly & easy to implement”Number1 Product

Likeliness to Recommend

Pros

Imdad K.

Fantastic product!

Likeliness to Recommend

Pros

Cons

Feature Ratings

Provisioning Deprovisioning (automated)

Identity Lifecycle Management

Entitlement Management

Role-Based Access

Workflow Orchestration

Access Request Management

Password Management

Access Certification

Reporting and Logging

Analytics and Reporting

Systems Integration

Vendor Capability Ratings

Breadth of Features

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation