SailPoint Technologies Holdings, Inc.

SailPoint IdentityIQ

Composite Score

7.4 /10

CX Score

8.0 /10

8 Reviews Write a Review

Claim Software

What is SailPoint IdentityIQ?

With IdentityIQ at the center of your enterprise, you can control access to every file and application across your hybrid IT environment by employees, partners, contractors — even bots.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

SailPoint IdentityIQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SailPoint IdentityIQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

66 Satisfaction of Cost Relative to Value

100

Product Experience

100

Negotiation and Contract

100

Conflict Resolution

Strategy & Innovation

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 100%
Negotiation and Contract:: 100%
Conflict Resolution:: 100%
Strategy & Innovation:: 98%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SailPoint IdentityIQ?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 76

Reporting

Advanced Provisioning

Identity Governance

Access Request Management

Activity Monitoring Alerts

Provisioning Deprovisioning

Privileged Access Management

Password Management

Mobility Support

Multi-Factor Authentication (MFA)

Web Cloud Single Sign on (SSO)

Vendor Capability Ratings

Average 76

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Quality of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

SailPoint IdentityIQ Reviews

Jyoti b.

Role: Information Technology
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

SailPoint IdentityIQ is "Powerful IAM!"

Likeliness to Recommend

9 /10

What differentiates SailPoint IdentityIQ from other similar products?

SailPoint IdentityIQ stands out from similar products due to its comprehensive and flexible identity governance capabilities. Here are the key differentiators: Scalability, Customization, Integration, Automation,Compliance-Centric Features,User-Centric Design. Community and Support These features make SailPoint IdentityIQ a versatile and powerful solution for organizations seeking advanced identity governance and administration.

What is your favorite aspect of this product?

One of the standout aspects of SailPoint IdentityIQ is its automation capabilities. The ability to automate complex identity governance processes, such as access provisioning, de-provisioning, and access certification, significantly reduces manual effort and the risk of human error.This not only streamlines operations but also ensures consistent policy enforcement and enhances overall security. Its flexibility to adapt these workflows to an organization's unique requirements is what truly sets it apart.

What do you dislike most about this product?

While SailPoint IdentityIQ is a powerful platform, one of its challenges is the steep learning curve for new users. The extensive customization options and advanced features, while beneficial, can be overwhelming for teams without prior experience in identity governance solutions. Additionally, initial implementation and integration with legacy systems can be time-consuming and may require dedicated resources or expert assistance. However, with proper training and support, these hurdles can be overcome, and the platform's long-term benefits often outweigh the initial complexity.

What recommendations would you give to someone considering this product?

If you're considering SailPoint IdentityIQ, here are some key recommendations to ensure a smooth experience: 1. Assess Your Needs, 2. Plan for Implementation, 3. Invest in Training, 4. Start Small: 5. Leverage Automation 6. Utilize Reporting Tools 7. Engage with the Community By approaching the implementation thoughtfully and leveraging the available resources, you can maximize the value of SailPoint IdentityIQ and achieve your identity governance goals.

Pros

Performance Enhancing
Trustworthy
Effective Service
Respectful

Prakash Gupta K.

Role: Consultant
Industry: Energy
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2024

Easy to build and maintain

Likeliness to Recommend

9 /10

What differentiates SailPoint IdentityIQ from other similar products?

Robust functionality and easy to implement

What is your favorite aspect of this product?

Customization

What do you dislike most about this product?

Higher loads of data lowers the performance without higher number of servers

What recommendations would you give to someone considering this product?

Having the integration capability with more applications would require

Pros

Performance Enhancing
Helps Innovate
Continually Improving Product
Reliable

SailPoint IdentityIQ

What is SailPoint IdentityIQ?

Company Details

Need Assistance?

SailPoint IdentityIQ Ratings

85 Likeliness to Recommend

100 Plan to Renew

66 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love SailPoint IdentityIQ?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting Software provides reporting functionality

Advanced Provisioning Software provides advanced customization and automation for user access provisioning.

Identity Governance Software allows identities and access to be centrally managed through policies.

Access Request Management Software allows IT to track and manage user access requests.

Activity Monitoring Alerts User access patterns can be monitored with rule-based alerts for sensitive data access requests.

Provisioning Deprovisioning Functionality for providing access rights to new users/removing access rights in an intuitive way.

Privileged Access Management Software provides visibility into specific user access patterns

Password Management Software provides credential management and retrieval functionality.

Mobility Support Software is optimized for mobile usage.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Web Cloud Single Sign on (SSO) Single sign-on capability extends to web and cloud application instances.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

SailPoint IdentityIQ Reviews

Jyoti b.

SailPoint IdentityIQ is "Powerful IAM!"

Likeliness to Recommend

Pros

Prakash Gupta K.

Easy to build and maintain

Likeliness to Recommend

Pros

Feature Ratings

Reporting

Advanced Provisioning

Identity Governance

Access Request Management

Activity Monitoring Alerts

Provisioning Deprovisioning

Privileged Access Management

Password Management

Mobility Support

Multi-Factor Authentication (MFA)

Web Cloud Single Sign on (SSO)

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Quality of Features

Business Value Created

Ease of Implementation

Availability and Quality of Training

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features