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Sage Group

Sage X3

7.4 /10
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Sage X3
7.4 /10

What is Sage X3?

Sage X3 accelerates your entire business– from procurement to production, warehousing, sales, customer service and financial management– and delivers faster insight into costs and performance at every step, on a global scale. Sage X3 offers flexible configuration options and applications to support your industry-specific processes, and can be operated in the Cloud – managed by Sage – or in your company data center giving you total control over your IT strategy.

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Awards & Recognition

Sage X3 won the following awards in the Enterprise Resource Planning - Midmarket category

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Sage X3 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sage X3.

84 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sage X3?

2% Negative
18% Neutral
80% Positive

Pros

  • Respectful
  • Reliable
  • Security Protects
  • Enables Productivity

Feature Ratings

Average 80

Supply Chain Management

86

Accounting and Financial Management

83

Service Management

82

Job and Project Management

82

Industry Specific Capabilities

81

Analytics and Reporting

81

Human Capital Management

80

Customer Relationship Management

78

Procurement Management

77

BI and Performance Management

77

Governance Risk and Compliance

75

Vendor Capability Ratings

Average 77

Breadth of Features

81

Usability and Intuitiveness

79

Business Value Created

79

Quality of Features

78

Ease of Implementation

78

Ease of IT Administration

77

Ease of Data Integration

76

Ease of Customization

76

Product Strategy and Rate of Improvement

75

Availability and Quality of Training

73

Vendor Support

72

Sage X3 Reviews

Yemurai S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Very flexible but can be complex too!

Likeliness to Recommend

7 /10

What differentiates Sage X3 from other similar products?

The cost and the ability to allow for easy customization internally. Sage X3 cuts across all business functions and as a result allows for easy integrations and a bird's eye view of business performance. The transactions are real-time and that helps to make quick decisions.

What is your favorite aspect of this product?

The distribution module, the way it works is so seamless.

What do you dislike most about this product?

The difficulty in the development and the lack of knowledge from the Technical team around this area. Too much dependency on the French team resulted in a longer turnaround time for calls logged and in some cases not resolved at all.

What recommendations would you give to someone considering this product?

Adopt your business processes to the software, not the other way round. It is ok to review the business process and change in some areas to suit Sage. Sage X3 works very well if using the standard processes with minimum customization.

Pros

  • Continually Improving Product
  • Reliable
  • Saves Time
  • Fair

Cons

  • Less Effective Service
  • Under Delivered
  • Less Caring

Ruevon B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Great when it works but a lot of work to get there

Likeliness to Recommend

5 /10

What differentiates Sage X3 from other similar products?

Provides the full set of features you should expect to see in a ERP solution.

What is your favorite aspect of this product?

Open source code, make support a bit easier.

What do you dislike most about this product?

Expensive and difficult to integrate when you used another system.

What recommendations would you give to someone considering this product?

Make sure you get customization into your initial budget.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Cons

  • Less Effective Service

Robert H.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

Full featured and customizable solution

Likeliness to Recommend

10 /10

What differentiates Sage X3 from other similar products?

Customization, financial reporting and business analytical tools

What is your favorite aspect of this product?

Customization, financial reporting and business analytical tools

What do you dislike most about this product?

Annoying bugs and back-end is impossible to understand without professional training.

What recommendations would you give to someone considering this product?

You must have qualified ERP staff to support the employees. Regular IT staff doesn't count. You NEED ERP staff.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

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