Sage Group

Sage X3

Composite Score

7.4 /10

CX Score

7.6 /10

76 Reviews Write a Review

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What is Sage X3?

Sage X3 accelerates your entire business– from procurement to production, warehousing, sales, customer service and financial management– and delivers faster insight into costs and performance at every step, on a global scale. Sage X3 offers flexible configuration options and applications to support your industry-specific processes, and can be operated in the Cloud – managed by Sage – or in your company data center giving you total control over your IT strategy.

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Awards & Recognition

Sage X3 won the following awards in the Enterprise Resource Planning - Midmarket category

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Sage X3 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sage X3.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sage X3?

2% Negative

18% Neutral

80% Positive

Pros

Respectful
Reliable
Security Protects
Enables Productivity

Feature Ratings

Average 80

Supply Chain Management

Accounting and Financial Management

Service Management

Job and Project Management

Industry Specific Capabilities

Analytics and Reporting

Human Capital Management

Customer Relationship Management

Procurement Management

BI and Performance Management

Governance Risk and Compliance

Vendor Capability Ratings

Average 77

Breadth of Features

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Sage X3 Reviews

Yemurai S.

Role: Information Technology
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

Very flexible but can be complex too!

Likeliness to Recommend

7 /10

What differentiates Sage X3 from other similar products?

The cost and the ability to allow for easy customization internally. Sage X3 cuts across all business functions and as a result allows for easy integrations and a bird's eye view of business performance. The transactions are real-time and that helps to make quick decisions.

What is your favorite aspect of this product?

The distribution module, the way it works is so seamless.

What do you dislike most about this product?

The difficulty in the development and the lack of knowledge from the Technical team around this area. Too much dependency on the French team resulted in a longer turnaround time for calls logged and in some cases not resolved at all.

What recommendations would you give to someone considering this product?

Adopt your business processes to the software, not the other way round. It is ok to review the business process and change in some areas to suit Sage. Sage X3 works very well if using the standard processes with minimum customization.

Pros

Continually Improving Product
Reliable
Saves Time
Fair

Cons

Less Effective Service
Under Delivered
Less Caring

Ruevon B.

Role: Information Technology
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Great when it works but a lot of work to get there

Likeliness to Recommend

5 /10

What differentiates Sage X3 from other similar products?

Provides the full set of features you should expect to see in a ERP solution.

What is your favorite aspect of this product?

Open source code, make support a bit easier.

What do you dislike most about this product?

Expensive and difficult to integrate when you used another system.

What recommendations would you give to someone considering this product?

Make sure you get customization into your initial budget.

Pros

Trustworthy
Helps Innovate
Continually Improving Product
Enables Productivity

Cons

Less Effective Service

Robert H.

Role: Information Technology
Industry: Chemicals
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Full featured and customizable solution

Likeliness to Recommend

10 /10

What differentiates Sage X3 from other similar products?

Customization, financial reporting and business analytical tools

What is your favorite aspect of this product?

Customization, financial reporting and business analytical tools

What do you dislike most about this product?

Annoying bugs and back-end is impossible to understand without professional training.

What recommendations would you give to someone considering this product?

You must have qualified ERP staff to support the employees. Regular IT staff doesn't count. You NEED ERP staff.

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Sage X3

What is Sage X3?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Sage X3 Ratings

84 Likeliness to Recommend

97 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Sage X3?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Sage X3 Reviews

Yemurai S.

Very flexible but can be complex too!

Likeliness to Recommend

Pros

Cons

Ruevon B.

Great when it works but a lot of work to get there

Likeliness to Recommend

Pros

Cons

Robert H.

Full featured and customizable solution

Likeliness to Recommend

Pros

Most Popular Sage X3 Comparisons

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Epicor Kinetic

Deltek Vantagepoint

Feature Ratings

Supply Chain Management

Accounting and Financial Management

Service Management

Job and Project Management

Industry Specific Capabilities

Analytics and Reporting

Human Capital Management

Customer Relationship Management

Procurement Management

BI and Performance Management

Governance Risk and Compliance

Vendor Capability Ratings

Breadth of Features

Usability and Intuitiveness

Business Value Created

Quality of Features

Ease of Implementation

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support