RSA SecurID Logo
RSA SecurID Logo
RSA

RSA SecurID

Composite Score
8.1 /10
CX Score
8.2 /10
Category
RSA SecurID
8.1 /10

What is RSA SecurID?

RSA SecurID Suite enables organizations of all sizes to mitigate identity risk and maintain compliance without impeding user productivity. It ensures users have appropriate access and confirms they are who they say they are with a modern, convenient user experience. In addition, RSA SecurID Suite provides unified visibility and control across organizations’ many islands of identity.

Company Details


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Awards & Recognition

RSA SecurID won the following awards in the Privileged Access Management category

RSA SecurID Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RSA SecurID.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

3
Since last award

93 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
90%
Conflict Resolution:
91%
Strategy & Innovation:
97%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RSA SecurID?

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6% Negative
13% Neutral
81% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 84

IP address Restrictions

94

Access Control

90

Forensic Investigation Capability

86

Privileged Remote Access

86

Compliance Reporting

86

Live Session Monitoring

86

PAM as a Service Option (PAMaaS)

85

Privileged Password Management

84

Privileged Behavioural Analytics

84

Integration with Helpdesk Apps

83

Privileged Account Discovery

82

Vendor Capability Ratings

Average 82

Ease of IT Administration

88

Quality of Features

86

Ease of Data Integration

84

Usability and Intuitiveness

84

Product Strategy and Rate of Improvement

83

Breadth of Features

83

Vendor Support

83

Business Value Created

82

Ease of Implementation

78

Ease of Customization

78

Availability and Quality of Training

74

RSA SecurID Reviews

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2023

It's fantastic product I recommend to business

Likeliness to Recommend

8 /10

Pros

  • Efficient Service
  • Effective Service
  • Inspires Innovation
  • Generous Negotitation

Cons

  • Vendor Friendly Policies
  • Less Fair
  • Less Friendly Negotiation

KHIM L.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Easy to use

Likeliness to Recommend

9 /10

What differentiates RSA SecurID from other similar products?

Longstanding Legacy in Security, RSA SecurID has been a trusted name in the authentication and identity security space for decades, offering a level of reliability that many competitors may not have. It has built a strong reputation as a robust solution for securing enterprise environments, particularly large organizations with complex access needs.

What is your favorite aspect of this product?

The adaptive authentication is a great highlight—it dynamically adjusts the authentication process based on user behavior, device, location, and other contextual factors. This level of intelligence not only enhances security but also improves user experience by reducing friction in low-risk scenarios.

What do you dislike most about this product?

One of the main drawbacks of RSA SecurID is its complexity in setup and management, especially for smaller organizations or teams without dedicated security resources. The platform is highly robust, but this also means that the initial deployment, integration with existing systems, and ongoing maintenance can be time-consuming and require significant expertise. This can be overwhelming for teams that lack specialized knowledge in security infrastructure or those without the support of a dedicated IT department.

What recommendations would you give to someone considering this product?

RSA SecurID is ideal for large organizations with complex security requirements, especially those in regulated industries such as finance, healthcare, and government. If you’re a smaller business or startup, you may want to evaluate whether its feature set justifies the cost and complexity, as there are simpler, more affordable MFA options available for smaller teams.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Syed Rohan A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2024

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Caring
  • Altruistic

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