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Robly Logo Award Winner Product Badge
Robly Ltd.

Robly

Composite Score
8.8 /10
CX Score
9.1 /10
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Robly
8.8 /10

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.

Company Details

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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 85

Email Delivery

88

Campaign Management

88

Basic Reporting and Analytics

86

Segmentation

86

A/B Testing

85

Text Messaging

85

Content Authoring

85

Auto-Responders

84

Contact Database

84

SPAM Compliance

84

Surveys and Polling

84

Vendor Capability Ratings

Average 82

Business Value Created

85

Vendor Support

85

Ease of Implementation

83

Quality of Features

83

Availability and Quality of Training

83

Ease of IT Administration

81

Ease of Data Integration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Ease of Customization

80

Robly Reviews

Roseann M.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Easy to Use, Easy to switch. Very Great price.

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

PRICE. Price and the ease of moving from 1 product (ie Mail Chimp or Constant Contact) to this platform - they need some new email templates (IMHO) but otherwise, the platform is great - I changed from Constant Contact when Robly was in its infancy - and sold the business. Now have 2 more businesses running on the platform. Customer SErvice is usually a live chat with an English speaking person, CHECK!!!!

What is your favorite aspect of this product?

EASE OF U SE, PRICE.

What do you dislike most about this product?

Needs a facelift on the email templates.

What recommendations would you give to someone considering this product?

Go for it. You won't be disappointed especially with their nearly instant CSR.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Tom H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Improve your email marketing

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

It offers numerous benefits to our organization, such as better email marketing management, improved customer relationships, organized customer funnels, reusable email content stored in our database, automation of various marketing processes and many more.

What is your favorite aspect of this product?

We have not had a single problem in the months we have been using it. I really like how it streamlines and simplifies the user experience, and the amount of useful features and automations it incorporates for marketing optimization. One of the most impressive features is the ability to email content to our database; other features include lead funnels, an excellent and resourceful email editor, and much more.

What do you dislike most about this product?

For its price, it would be great if they added features or updated it frequently; however, for the time being, it meets our email marketing needs.

What recommendations would you give to someone considering this product?

To improve the efficiency and productivity of a company's information flow, I can confidently suggest it. Constantly updating the customer on all the benefits or information you want them to know about your services is possible with this.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Efficient Service

Cástor V.

  • Role: Operations
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Use for Insightful Email Marketing

Likeliness to Recommend

9 /10

What differentiates Robly from other similar products?

Robly's connectors make it easy to funnel in campaign data from marketing automation platforms, CRMs, and behavioral event logs from websites and mobile analytics. After blending these datasets, Robly's machine learning algorithms help detect patterns. For instance, I can analyze open and click-through rates by geography, industry, job title, and other factors to determine which customer groups engage best with different email types and content formats.

What is your favorite aspect of this product?

The tool's dashboards and reports can be customized to provide quick campaign insights, as well as more advanced metrics. We were able to prove that our monthly educational nurture program directly drove conversions by tracking trends in email link clicks versus purchases over time. This data has been the basis for an increase in investment in lifecycle marketing. Robly is also valuable for ad hoc analysis when campaign testing questions arise. For example, we tested sending product updates on Tuesdays and Fridays. I used Robly's data filtering to identify distinct variations in how subscriber segments performed from day to day.

What do you dislike most about this product?

Although Robly has limitations around CRM data model complexity, the platform enables me to mine campaign metrics for optimization ideas using intuitive visual tools instead of relying solely on IT and manual reporting.

What recommendations would you give to someone considering this product?

I can provide specific recommendations to the marketing team for improving email performance faster with unlocked insights. I recommend fellow data leaders explore Robly because of their passion for analytics-driven decision-making.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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