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Robly Logo Award Winner Product Badge
Robly Ltd.

Robly

Composite Score
8.8 /10
CX Score
9.0 /10
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Robly
8.8 /10

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.

Company Details

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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

2
Since last award

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 85

Email Delivery

88

Campaign Management

88

Basic Reporting and Analytics

86

Segmentation

86

A/B Testing

86

Text Messaging

85

Content Authoring

85

Auto-Responders

85

Surveys and Polling

85

Contact Database

85

SPAM Compliance

84

Vendor Capability Ratings

Average 82

Vendor Support

85

Business Value Created

85

Ease of Implementation

84

Quality of Features

83

Availability and Quality of Training

83

Ease of Data Integration

82

Breadth of Features

82

Ease of IT Administration

82

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

81

Ease of Customization

80

Robly Reviews

Estela R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Sending email marketing with great results

Likeliness to Recommend

9 /10

What differentiates Robly from other similar products?

Our company uses this great software to publicize all the offers and promotions that we have in the month and since we started using it, without a doubt our sales have increased considerably. The best thing about Robly is that their email marketing formats and templates are really eye-catching, they adapt to mobile devices and are effective in capturing the customer's attention to open the email and click on the links.

What is your favorite aspect of this product?

All the features of Robly are very good and very useful, but what caught our attention and that's why we continue to use it, is that it allows us to optimize marketing campaigns and to monitor through statistics, the results obtained. For example, we can see who opened the email and accessed the content that was sent, we can see if they did it through a mobile device or a pc. In addition to the above mentioned, we also love that the OpenGen feature allows us to automatically resend another email, only to the contacts who did not open the first email sent. By activating this feature in our campaigns, we have certainly gained many new customers

What do you dislike most about this product?

Robly is not as intuitive as other email marketing software and takes some getting used to, so it takes time to get to know the program. It has some very limited options such as customer service and the fact that they are very strict when entering a new email, as they ask for verification through an alternative service.

What recommendations would you give to someone considering this product?

Robly is undoubtedly the best alternative for creating and sending mass mailings for advertising. We recommend it to all companies that want to make themselves known through e-mails, that want to increase their sales and promote their products; because once you learn the program, you can save a lot of time, effort and the results are more than expected.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Mathilda S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Solid platform for broad and objective marketing

Likeliness to Recommend

8 /10

What differentiates Robly from other similar products?

It can be integrated with an ecommerce store, social media platforms, and your CRM software to increase your reach. It is not necessary to create multiple accounts to use this service by your team, as you can use a single account by multiple users. Helps to send auto reply mail to sender regarding receiving mails. Robly offers an easy-to-use platform that uses artificial intelligence and innovative automations and engages with customers and provides shart templates that are mobile-friendly. Anyone can start using it immediately, without the need for training of any kind.

What is your favorite aspect of this product?

I like that you can get user / visitor or subscriber data through this software and use it to increase the sales of your business. You can customize emails based on email category. You can send emails to a large number of users at a time with delivery reports. It helps to capture visitor data through which we can track abandoned cart details and provide special offers to these particular users, and allows us to increase our sales. It stores all the data and we use it to share our new updates, offers, etc.

What do you dislike most about this product?

The biggest drawback is that when using the platform it does not have a clear dashboard, I have to go to several tabs to get to the required tool after clicking in several places.

What recommendations would you give to someone considering this product?

I recommend it because it gives favorable responses and allows you to visibly improve the company and attract potential customers. It is also very easy to use.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Saves Time
  • Fair

Prakriti K.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Best email marketing tool

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

Easy registration, easy to use. Scheduling of campaigns. Bulk sending of emails. Boosts with high percentage of engagement through emails. Analyze audience type and target with customized email templates and subject lines. Analysis on whole processes and provides solutions to cover up holes.

What is your favorite aspect of this product?

Provides friendly user interface and can integrate with your business, store easily. Budget friendly pricing to provide unique features in lower cost. You can send bulk emails in just a click and also schedule for later. It helps in deciding the best time to send email and gets more engagement. It detects unopened emails and notify to resend these users new emails with new subject line. Never came under spam mails and achieves higher deliverability success. It automatically detect inactive users and remove from regular emails and helps in bring them back, target on specific users according to their behavior and requirement.

What do you dislike most about this product?

Once you subscribed you can't cancel your subscription from your end. You have to contact their customer support for that. It may be seen as expensive for small businesses but with it's features pricing is justified.

What recommendations would you give to someone considering this product?

I have used this software and it gave me best experience. You can compare pricing with other competitors but it is providing best features with it. Customer support is awesome and very much responsive. You can easily reach to more customers with its automated systems. Easy to integrate with your store and can easily import contacts.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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