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Robly Logo Award Winner Product Badge
Robly Ltd.

Robly

Composite Score
8.8 /10
CX Score
9.1 /10
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Category
Robly
8.8 /10

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.

Company Details

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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 85

Email Delivery

88

Campaign Management

88

Basic Reporting and Analytics

86

Segmentation

86

A/B Testing

85

Text Messaging

85

Content Authoring

85

Auto-Responders

84

Contact Database

84

SPAM Compliance

84

Surveys and Polling

84

Vendor Capability Ratings

Average 82

Business Value Created

85

Vendor Support

85

Ease of Implementation

83

Quality of Features

83

Availability and Quality of Training

83

Ease of IT Administration

81

Ease of Data Integration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Ease of Customization

80

Robly Reviews

  • Role: C-Level
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Easy to use at a good price

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Reliable

Philip J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

A versatile tool for successful email campaigns

Likeliness to Recommend

9 /10

What differentiates Robly from other similar products?

Because of its capabilities and ability to allow us to send newsletters that never get flagged as spam, Robly is a very potent email marketing box. Since most of our emails were ending up in our users' spam folders, other solutions I'd tested weren't very effective in that regard, but Robly fixed that problem, which is why I adore it.

What is your favorite aspect of this product?

Making every kind of campaign and planning their distribution has been a lot of fun for us ever since we started using Robly. Without having a lot of platform-specific knowledge, Robly lets us offer professional and personalized marketing to our users. Instead of investigating its features and administration panel, we should only concentrate on our marketing plan.

What do you dislike most about this product?

The only honest issue with this product is its analytics section, which is otherwise not awful but occasionally unable to deliver the desired data. Even though its price is more than that of other marketing tools, it might be justified given its superior performance and features.

What recommendations would you give to someone considering this product?

If they want to see their campaign in the users' inboxes, everyone—whether they are working alone or as part of a large or small marketing team must give Robly a try. Additionally, it enables users to eliminate campaign extras that are not beneficial to their users and learn about the campaigns' status.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Scott A.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Robly is cost-effective and useful.

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

We made the switch to Robly because its prices were far lower than those of competing mass email providers, and its user interface made it simple to create professional-looking emails. Unique features (at the time) included a web-browsable email archive, automatic publishing to social media platforms like Facebook and Twitter, and automatic resending to recipients who did not initially view the message. Split-Body Email Testing. Given that we were a part of the project from the beginning, the customer service team was fast to address our concerns and rectify the issues we discovered.

What is your favorite aspect of this product?

Robly has been an invaluable tool in the expansion of my marketing strategy, allowing me to quickly and easily send out mass emails. Emails designed with this platform's templates are perfect in every way; they give my business a polished look and feel, which my consumers enjoy when communicating with me about our services and goods. Patient practice is required at first, but once mastered, the tool is straightforward to operate. There was never any difficulty in upgrading to a premium plan on Robly, and the price was always reasonable.

What do you dislike most about this product?

There is zero improvement with this update. You can't change the caption on a photo, you can't even change the order of the selections, and you can't edit the HTML... You can't get in touch with Technical by dialing their phone number directly; instead, you must leave a message or schedule a callback with them. Trying to find something now is a source of stress due to this update's lack of intuitiveness. It's almost as if the arrangement of the choice was done on purpose as a cruel prank.

What recommendations would you give to someone considering this product?

In a heartbeat, I'd suggest Robly to my coworkers. I've been using Robly for almost six years, and it's improved my life in countless ways. We can quickly integrate their forms into our website, and it helps us keep track of our connections. Pricing-wise, Robly is head and shoulders above competing email systems. In spite of the program's slightly antiquated aesthetic, I have all I require and more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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