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Robly Logo Award Winner Product Badge
Robly Ltd.

Robly

Composite Score
8.8 /10
CX Score
9.0 /10
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Robly
8.8 /10

What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.

Company Details

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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative
10% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 85

Email Delivery

88

Campaign Management

88

Basic Reporting and Analytics

86

Segmentation

86

A/B Testing

85

Text Messaging

85

Content Authoring

85

Auto-Responders

84

SPAM Compliance

84

Contact Database

84

Surveys and Polling

83

Vendor Capability Ratings

Average 82

Business Value Created

85

Vendor Support

85

Ease of Implementation

83

Quality of Features

83

Availability and Quality of Training

82

Ease of IT Administration

81

Ease of Data Integration

81

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Usability and Intuitiveness

80

Ease of Customization

80

Robly Reviews

Gibbs A.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent software for email campaigns.

Likeliness to Recommend

8 /10

What differentiates Robly from other similar products?

We have a fantastic list of templates with help of Robly, templates of every kind and colours and with a very striking design. In addition, the observance system is exclusive and in real-time, simply by accessing the Dashboard, we are able to see the traffic movement that the campaigns are having, through graphs and data boxes. I additionally love that my campaigns always arrive within the recipient’ main inbox, Robly features a trustworthy certificate and this helps make sure that campaigns rarely enter the Spam folder of our contacts.

What is your favorite aspect of this product?

One of the items that I like concerning Robly is a large number of templates that it offers me for my advertising campaigns. At Robly we’ve been able to produce advertising campaigns with a unique design, the templates are very varied, with varied colours and really professional styles to prepare info simply and build the campaign more comfortable to complete.

What do you dislike most about this product?

The biggest downside that I actually have been facing while using the platform that it doesn’t have a clear dashboard, I have to go to many tabs to succeed in the desired tool once clicking on multiple places. Secondly, it’s laborious to edit the content within the advertising because it takes constant repetitive steps to actually edit and publish it again that is kind of hectic and time taking.

What recommendations would you give to someone considering this product?

My main recommendation is to attach all the Robly accounts of the marketing sector of your company in order that all the reports are often distinctive and general. Having separate campaign reports might spell trouble for the company.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Lauri B.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use. Love Live Chat Support

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

We are previous users of Constant Contact. Robly has proven to be easier with far less issues. So happy we made the switch.

What is your favorite aspect of this product?

Ease and the Live Chat Support. That has made my job much easier.

What do you dislike most about this product?

At times I've had difficulty transferring a document into Robly.

What recommendations would you give to someone considering this product?

Given the choice of other platforms, we've found Robly to be the best, hands down.

Pros

  • Trustworthy
  • Caring
  • Saves Time
  • Respectful
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

We have worked with Robly for years and love them

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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