Robin Logo
Robin Logo
Robin

Robin

Composite Score
6.3 /10
CX Score
5.6 /10
Category
Robin
6.3 /10

What is Robin?

Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.

Company Details


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Awards & Recognition

Robin won the following awards in the Space Management category

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Robin Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robin.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

70 Likeliness to Recommend

1
Since last award

69 Plan to Renew

1
Since last award

63 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
59%
Negotiation and Contract:
38%
Conflict Resolution:
67%
Strategy & Innovation:
49%
Service Experience:
63%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+53 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robin?

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19% Negative
16% Neutral
65% Positive

Pros

  • Fair
  • Enables Productivity
  • Saves Time
  • Client Friendly Policies

Cons

  • Commodity Features
  • Under Delivered
  • Vendor's Interest First

Feature Ratings

Average 79

Workspace Maps/Floorplans

85

Multi Device Capability

80

Space Descriptions

80

API Integration

80

Reservation System

80

Dashboards and Reporting

78

Administrator Controls

78

Phone Integration

76

Workflows and Notifications

73

Custom Search

71

Contact Tracing

66

Vendor Capability Ratings

Average 75

Availability and Quality of Training

83

Usability and Intuitiveness

82

Ease of IT Administration

80

Ease of Customization

80

Ease of Implementation

79

Business Value Created

75

Breadth of Features

75

Ease of Data Integration

73

Quality of Features

72

Product Strategy and Rate of Improvement

64

Vendor Support

59

Robin Reviews

Suvendu B.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

All-in-one Space Management Tool For Your Company

Likeliness to Recommend

10 /10

What differentiates Robin from other similar products?

A platform which minimizes the time by it's automated programs or features. Suitable user interface for every users. Comprehensive workplace dashboard to get data on every actions. Search and collaborate quickly. Free up unused space and make it available for bookings. Drag and drop desk features. Filter rooms by amenities type and many more. Export all data for record purpose. Space booking policies to avoid unnecessary bookings. Integrate with Microsoft office, google calendar and many more for better service quality. Technical support or consultants are much responsive to queries.

What is your favorite aspect of this product?

It is easy to use and no coding knowledge required. It has comprehensive dashboard where you can access to every actions and can manage the activities. It's way-finding functionality helps users find the best space for their task or meeting. It helps to maintain floor plan updates and keep everyone in the know. Can see which of your team member or colleague has booked desk and where. Can filter rooms by amenities type required for your tasks. Can export data that which spaces were used and who were checked-in and all data. Robin has awesome technical support team who will help you in every step of your journey. Integration is easy for admins.

What do you dislike most about this product?

In my journey I haven't found anything wrong with this application. It has best user interface and available with various features which optimize your workplace. This application is removing bugs in every updates which making this tool more clean and helpful.

What recommendations would you give to someone considering this product?

I recommend this to every business as it will fulfill all your needs without any failure. It provides free trail period to understand the features. They receive user feedback and work on them asap. You can compare this application with similar products in pricing and features, customer support, etc. As my opinion it will fulfill all your requirements in a single place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nitin R.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Robin - A Simple Tool To Manage Workspaces Easily

Likeliness to Recommend

9 /10

What differentiates Robin from other similar products?

I don't think that it can compete with other popular products in this category but it makes your work easier with it's easy to use features, interface and skills. Robin makes it easy for your workplace teams to understand and manage space inventory from meeting room booking to office seating charts and desk reservations. It provides users painless experience in booking as space for them. It is very much informative, user friendly and has comprehensive dashboard to control all activities. Room schedule management, Abandoned meeting protection, data export and many more features which differentiates Robin from it's competitors.

What is your favorite aspect of this product?

As an IT support specialist I have a pleasant experience while implementing this tool in our company. It fulfills our space management needs. You can add unlimited employees of your company as users here and can give custom roles with access. As it is informative it helps you to understand and optimize how your spaces are used. Admins with every users can see which rooms are booked and what activities are going on. You can schedule the meetings with calendar and can invite users to them. With Abandoned meeting protection, It asks users to check-in before given timeline otherwise the meeting room will be available for other users.

What do you dislike most about this product?

During integration experience was excellent. Their support team and technical team are very much responsive to your concerns. So i have nothing to dislike this product.

What recommendations would you give to someone considering this product?

Integration with MS Office, Slack, Zoom, Google Calendar is super easy and it gives smoother conferencing experience to users. Abandoned meeting protection gives a big plus point to this product. Whether it is small or large company space management is big concern to reduce costs where Robin works perfectly. With proper space management activities you will minimize the unnecessary spends. It can accesses form both web and mobile devices. With free trail you can test the features how they works and then you can go further with premium plans.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alok Kumar D.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Robin Review With My Experience

Likeliness to Recommend

10 /10

What differentiates Robin from other similar products?

User friendly interface with easy options to understand. Automated process to reduce manual room bookings. Real-time updates on booked, available rooms. Easy to book within a moment. Multiple users with specific roles and access. Access from desktop, laptop. mobile, etc.

What is your favorite aspect of this product?

Robin has a user friendly interface which makes users easy to book rooms within a moment from their devices. It makes all processes automated to reduce manual bookings and errors. You will get real-time updates on booked rooms and available rooms for your requirement. You can book your desk in your office also as per your comfort. You can see who are beside your desk and can customize the time for the booking. You can set policies as per your company to rooms, desks that who can access to rooms and who can book desks from different areas of the office.Once you booked it will notify you and once you checked-in it will be reserved till the time

What do you dislike most about this product?

Robin takes user's feedback seriously and work on the same. Once I had an issue with errors in filter and I gave the feedback to Robin's support team and within a couple of minutes issue resolved and I got confirmation on the same immediately which impressed me.

What recommendations would you give to someone considering this product?

As Robin is also a small company with great features it focuses on small and medium businesses to fulfill their requirements with it. It provides convenient plans according to your company size and requirements. You can compare with other competitors and will sure find this one useful. Before taking plan you can use it's 14 days free trail to understand the tool. You can easily integrate with your comfortable tools for better experience. I have found this helpful in my company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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