Robin Logo
Robin Logo
Robin

Robin

Composite Score
6.3 /10
CX Score
5.6 /10
Category
Robin
6.3 /10

What is Robin?

Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.

Company Details


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Awards & Recognition

Robin won the following awards in the Space Management category

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Robin Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robin.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

70 Likeliness to Recommend

1
Since last award

69 Plan to Renew

1
Since last award

63 Satisfaction of Cost Relative to Value

1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
59%
Negotiation and Contract:
38%
Conflict Resolution:
67%
Strategy & Innovation:
49%
Service Experience:
63%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+53 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robin?

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19% Negative
16% Neutral
65% Positive

Pros

  • Fair
  • Enables Productivity
  • Saves Time
  • Client Friendly Policies

Cons

  • Commodity Features
  • Under Delivered
  • Vendor's Interest First

Feature Ratings

Average 79

Workspace Maps/Floorplans

85

Multi Device Capability

80

Space Descriptions

80

API Integration

80

Reservation System

80

Dashboards and Reporting

78

Administrator Controls

78

Phone Integration

76

Workflows and Notifications

73

Custom Search

71

Contact Tracing

66

Vendor Capability Ratings

Average 75

Availability and Quality of Training

83

Usability and Intuitiveness

82

Ease of IT Administration

80

Ease of Customization

80

Ease of Implementation

79

Business Value Created

75

Breadth of Features

75

Ease of Data Integration

73

Quality of Features

72

Product Strategy and Rate of Improvement

64

Vendor Support

59

Robin Reviews

Jeff R.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Attractive, easy to use room management

Likeliness to Recommend

9 /10

What differentiates Robin from other similar products?

It is more easily customizable on a number of different platforms. It easily integrates into Office 365.

What is your favorite aspect of this product?

The product looks very attractive and can be customized. It is easily understood from a distance and enables users to reserve rooms at the room itself.

What do you dislike most about this product?

Not much. Occasionally I have a device that forgets what room it is, but it is easily reactivated.

What recommendations would you give to someone considering this product?

A big consideration was how it looked by each conference room. Also, it easily runs on a mounted tablet and looks very good.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Josiah S.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Efficient, clear, effective. Great software.

Likeliness to Recommend

9 /10

What differentiates Robin from other similar products?

Extremely easy user interface, detailed and reliable.

What is your favorite aspect of this product?

The ease of use.

What do you dislike most about this product?

Nothing, we’ve had no issues.

What recommendations would you give to someone considering this product?

Get it and implement it. It’s a great tool.

Pros

  • Reliable
  • Efficient Service
  • Caring
  • Saves Time

Nabin Kumar M.

  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2021

User Friendly & Easy To Integrate Application

Likeliness to Recommend

10 /10

What differentiates Robin from other similar products?

* It is a space management tool which makes users to utilize the workplace space in proper way. * Real time update on room bookings, cancelled meetings. * Easy to find room as per your requirement. * Filter rooms with amenities like user capacity, available equipment, furniture, etc. * Drag and drop desks feature. * Abandoned meeting protection * Setup of space booking policies. * It helps to understand the usage of the space. * Fast and easy booking from various devices. * Integration with other tools is super easy and makes it more powerful. * Makes admins job easy with automate processes.

What is your favorite aspect of this product?

Robin is a platform where you can customize your office map and can give a modern look. As soon as someone books a room or desk in your office it will automatically update in the map and everyone can see that. During Covid-19 pandemic it helped us to arrange desks or seats with proper distance. Users can update their health status before coming to office and it will release the desk once you take your leave. You can filter and search the room best for your meeting with required amenities. By check-in you can keep your meeting live from cancellation. Set policies on things like meeting duration and how far in advance space can be booked.

What do you dislike most about this product?

Nothing to dislike this product. It is great product with lots of features to make your day-to-today job simple. Admins can customize the seat arrangements, charts through which users can directly book their seat without any approval. With Intuitive dashboard admins can check which spaces are used and why. It allows unlimited users to be added in your company and gives access according to their roles.

What recommendations would you give to someone considering this product?

While testing and implementing we have found this very helpful. Here you can plan for your future meetings with integration of Google Calendar. It helps to get more from the space you have and use intelligent data for future expansions. It is best among all similar products as per my experience. It keeps your calendar clean and manage your schedule in once place by which it prevents double bookings and scheduling headaches as well. It is budget friendly and provides new features with every update. Good product for small and medium businesses too. Integrate with your existing tools for seamless experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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