
What is Robin?
Make every space and desk simple to book and colleagues easy to find. With real-time analytics, ensure every square foot of your office supports employee productivity and engagement for the whole company, even as work changes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
70 Likeliness to Recommend
1
Since last award
69 Plan to Renew
1
Since last award
63 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 59%
- Negotiation and Contract:
- 38%
- Conflict Resolution:
- 67%
- Strategy & Innovation:
- 49%
- Service Experience:
- 63%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+53 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Robin?
Pros
- Fair
- Enables Productivity
- Saves Time
- Client Friendly Policies
Cons
- Commodity Features
- Under Delivered
- Vendor's Interest First
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Workspace Maps/Floorplans
Multi Device Capability
Space Descriptions
API Integration
Reservation System
Dashboards and Reporting
Administrator Controls
Phone Integration
Workflows and Notifications
Custom Search
Contact Tracing
Vendor Capability Ratings
Availability and Quality of Training
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Robin Reviews
Jeff R.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Leader or Manager
Submitted Oct 2021
Attractive, easy to use room management
Likeliness to Recommend
What differentiates Robin from other similar products?
It is more easily customizable on a number of different platforms. It easily integrates into Office 365.
What is your favorite aspect of this product?
The product looks very attractive and can be customized. It is easily understood from a distance and enables users to reserve rooms at the room itself.
What do you dislike most about this product?
Not much. Occasionally I have a device that forgets what room it is, but it is easily reactivated.
What recommendations would you give to someone considering this product?
A big consideration was how it looked by each conference room. Also, it easily runs on a mounted tablet and looks very good.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Josiah S.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Sep 2021
Efficient, clear, effective. Great software.
Likeliness to Recommend
What differentiates Robin from other similar products?
Extremely easy user interface, detailed and reliable.
What is your favorite aspect of this product?
The ease of use.
What do you dislike most about this product?
Nothing, we’ve had no issues.
What recommendations would you give to someone considering this product?
Get it and implement it. It’s a great tool.
Pros
- Reliable
- Efficient Service
- Caring
- Saves Time
Please tell us why you think this review should be flagged.
Nabin Kumar M.
- Role: Information Technology
- Industry: Transportation
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
User Friendly & Easy To Integrate Application
Likeliness to Recommend
What differentiates Robin from other similar products?
* It is a space management tool which makes users to utilize the workplace space in proper way. * Real time update on room bookings, cancelled meetings. * Easy to find room as per your requirement. * Filter rooms with amenities like user capacity, available equipment, furniture, etc. * Drag and drop desks feature. * Abandoned meeting protection * Setup of space booking policies. * It helps to understand the usage of the space. * Fast and easy booking from various devices. * Integration with other tools is super easy and makes it more powerful. * Makes admins job easy with automate processes.
What is your favorite aspect of this product?
Robin is a platform where you can customize your office map and can give a modern look. As soon as someone books a room or desk in your office it will automatically update in the map and everyone can see that. During Covid-19 pandemic it helped us to arrange desks or seats with proper distance. Users can update their health status before coming to office and it will release the desk once you take your leave. You can filter and search the room best for your meeting with required amenities. By check-in you can keep your meeting live from cancellation. Set policies on things like meeting duration and how far in advance space can be booked.
What do you dislike most about this product?
Nothing to dislike this product. It is great product with lots of features to make your day-to-today job simple. Admins can customize the seat arrangements, charts through which users can directly book their seat without any approval. With Intuitive dashboard admins can check which spaces are used and why. It allows unlimited users to be added in your company and gives access according to their roles.
What recommendations would you give to someone considering this product?
While testing and implementing we have found this very helpful. Here you can plan for your future meetings with integration of Google Calendar. It helps to get more from the space you have and use intelligent data for future expansions. It is best among all similar products as per my experience. It keeps your calendar clean and manage your schedule in once place by which it prevents double bookings and scheduling headaches as well. It is budget friendly and provides new features with every update. Good product for small and medium businesses too. Integrate with your existing tools for seamless experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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