Riverbed Technology, Inc.

Riverbed APM

Composite Score

7.5 /10

CX Score

7.8 /10

24 Reviews Write a Review

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What is Riverbed APM?

The health of the infrastructure supporting your critical applications is essential to application delivery. If your infrastructure fails, your applications do too. To complicate matters, infrastructure itself is not static. It changes frequently, in terms of both configuration and topology.

Company Details

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Riverbed APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Riverbed APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

6
Since last award

96 Plan to Renew

6
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 88%
Conflict Resolution:: 91%
Strategy & Innovation:: 91%
Service Experience:: 91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Riverbed APM?

0% Negative

3% Neutral

97% Positive

Pros

Acts with Integrity
Trustworthy
Respectful
Continually Improving Product

Feature Ratings

Average 83

Application Discovery

Automated Diagnostics

Domain-Agnostic AI/ML

Transaction Request Performance

Non-Commodity Operating Systems

Enterprise Cloud Platform Support

Scalability

Synthetic Monitoring (RUM)

Application Metric Reporting

Cloud/On-Prem/Hybrid Deployment

Code Performance Monitoring

Vendor Capability Ratings

Average 79

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of Customization

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Vendor Support

Riverbed APM Reviews

Omar a.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2022

easy to use , high price , stable

Likeliness to Recommend

6 /10

What differentiates Riverbed APM from other similar products?

ease to use , vendor support after sales

What is your favorite aspect of this product?

ease to use , high performance , stable

What do you dislike most about this product?

high cost

What recommendations would you give to someone considering this product?

used in high DC criteria

Pros

Continually Improving Product
Enables Productivity
Efficient Service
Inspires Innovation

Lucie M.

Role: Vendor Management
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted May 2022

Easy to use

Likeliness to Recommend

9 /10

What differentiates Riverbed APM from other similar products?

No price display

What is your favorite aspect of this product?

Compatible with most business information systems

What do you dislike most about this product?

Prices are not displayed

What recommendations would you give to someone considering this product?

That this is a very good Software Defined Network to discover

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2020

Fantastic product that’s easy to use

Likeliness to Recommend

8 /10

Pros

Performance Enhancing
Trustworthy
Unique Features
Inspires Innovation

Riverbed APM

What is Riverbed APM?

Company Details

Need Assistance?

Awards & Recognition

Riverbed APM Ratings

83 Likeliness to Recommend

6 Since last award

96 Plan to Renew

6 Since last award

80 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Riverbed APM?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Discovery Automated discovery of web servers, application servers, and micro-services, application frameworks, and platforms.

Automated Diagnostics Automated diagnostics providing prebuilt workflows for problem detection, correlation of application behavior and performance, and determination of cause.

Domain-Agnostic AI/ML Domain-agnostic AI/ML capabilities for events via third-party collectors.

Transaction Request Performance Tracking the performance of all web and other transactions within your system.

Non-Commodity Operating Systems Non-Commodity Operating Systems capabilities such as AIX, z/OS, Solaris, IBM i, and z/Linux.

Enterprise Cloud Platform Support Monitoring capabilities for cloud platforms such as Cloud Foundry, OpenShift, Kubernetes, Azure ServiceFabric.

Scalability Scalability refers to the transaction size per second / time taken to put a transaction in the block and the time taken to reach a consensus.

Synthetic Monitoring (RUM) Synthetic front-end monitoring simulates user interactions with online applications, including fully scripted transactions.

Application Metric Reporting Tracking of both custom and basic application framework metrics.

Cloud/On-Prem/Hybrid Deployment Supports one or many deployment models - On-prem, cloud or hybrid hosting of the database system.

Code Performance Monitoring Tracking application performance at the code-base level.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Riverbed APM Reviews

Omar a.

easy to use , high price , stable

Likeliness to Recommend

Pros

Lucie M.

Easy to use

Likeliness to Recommend

Pros

Fantastic product that’s easy to use

Likeliness to Recommend

Pros

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Feature Ratings

Application Discovery

Automated Diagnostics

Domain-Agnostic AI/ML

Transaction Request Performance

Non-Commodity Operating Systems

Enterprise Cloud Platform Support

Scalability

Synthetic Monitoring (RUM)

Application Metric Reporting

Cloud/On-Prem/Hybrid Deployment

Code Performance Monitoring

Vendor Capability Ratings

Ease of Implementation

Availability and Quality of Training

Quality of Features

Ease of Customization

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Data Integration

Ease of IT Administration

Breadth of Features

Vendor Support