Riverbed APM Logo
Riverbed APM Logo
Riverbed Technology, Inc.

Riverbed APM

Composite Score
7.5 /10
CX Score
7.8 /10
Category
Riverbed APM
7.5 /10

What is Riverbed APM?

The health of the infrastructure supporting your critical applications is essential to application delivery. If your infrastructure fails, your applications do too. To complicate matters, infrastructure itself is not static. It changes frequently, in terms of both configuration and topology.

Company Details


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Awards & Recognition

Riverbed APM won the following awards in the Application Performance Management - Midmarket category

Riverbed APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Riverbed APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

6
Since last award

96 Plan to Renew

6
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
90%
Negotiation and Contract:
88%
Conflict Resolution:
91%
Strategy & Innovation:
91%
Service Experience:
91%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Riverbed APM?

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0% Negative
3% Neutral
97% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Respectful
  • Continually Improving Product

Feature Ratings

Average 83

Application Discovery

94

Automated Diagnostics

90

Domain-Agnostic AI/ML

90

Transaction Request Performance

89

Non-Commodity Operating Systems

88

Enterprise Cloud Platform Support

88

Scalability

88

Synthetic Monitoring (RUM)

86

Application Metric Reporting

86

Cloud/On-Prem/Hybrid Deployment

86

Code Performance Monitoring

84

Vendor Capability Ratings

Average 79

Ease of Implementation

82

Availability and Quality of Training

81

Quality of Features

81

Ease of Customization

80

Business Value Created

80

Usability and Intuitiveness

79

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Ease of IT Administration

78

Breadth of Features

76

Vendor Support

76

Riverbed APM Reviews

Ben-Eze C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

The Gamechanger with Riverbed APM

Likeliness to Recommend

9 /10

What differentiates Riverbed APM from other similar products?

Riverbed APM stands out by combining network and application monitoring in one tool. Unlike most solutions that focus only on apps or infrastructure, it tracks performance across both layers - showing how network issues impact application response times. Its deep packet inspection helps pinpoint whether problems are in the code, servers, or network. The SteelHead integration accelerates data capture without overloading systems. It's particularly strong for hybrid environments with both on-prem and cloud components. However, it's less optimized for pure cloud-native architectures compared to newer APM tools.

What is your favorite aspect of this product?

My favorite part of Riverbed APM is how it connects network performance to application issues. Unlike other tools that look at these separately, it shows exactly how network problems like latency or packet loss affect application response times. The deep integration with SteelHead hardware gives precise monitoring data without slowing down systems. I especially like the transaction tracing feature that quickly pinpoints where bottlenecks occur - whether in the code, servers, or network. This makes troubleshooting much faster in complex hybrid environments.

What do you dislike most about this product?

The biggest pain point is limited cloud-native support—it struggles with serverless (Lambda) and containerized environments, forcing us to use workarounds. The UI feels outdated (slow to load, clunky navigation), and alert configuration is overly complex, requiring excessive tuning to reduce false positives. The lack of distributed tracing for microservices means we still need supplemental tools. For modern architectures, it feels behind competitors.

What recommendations would you give to someone considering this product?

If considering Riverbed APM, first test it with your specific environment—it excels for hybrid networks where app performance depends on infrastructure. Be prepared to invest time configuring alerts and dashboards, as defaults need tuning. The SteelHead integration is valuable for WAN-optimized networks. However, if you're mostly cloud-based or use serverless heavily, evaluate alternatives. For traditional applications with network dependencies, it provides unique visibility others can't match.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Julie P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Application Performance with Precision

Likeliness to Recommend

8 /10

What differentiates Riverbed APM from other similar products?

Riverbed APM’s deep-dive analytics into application performance metrics make it a standout tool for pinpointing issues in complex environments

What is your favorite aspect of this product?

The transaction tracing feature because it lets you follow a request’s journey through your application stack.

What do you dislike most about this product?

Setting up agents and configuring monitoring for distributed systems can take significant time and effort.

What recommendations would you give to someone considering this product?

For teams managing high-traffic or mission-critical applications, Riverbed APM is a solid investment. However, ensure you allocate time and resources for the initial setup and training

Pros

  • Trustworthy
  • Efficient Service
  • Inspires Innovation
  • Altruistic
  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2025

Solid Performance

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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