

What is Riverbed APM?
The health of the infrastructure supporting your critical applications is essential to application delivery. If your infrastructure fails, your applications do too. To complicate matters, infrastructure itself is not static. It changes frequently, in terms of both configuration and topology.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
6
Since last award
96 Plan to Renew
6
Since last award
80 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
- Product Experience:
- 90%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 91%
- Strategy & Innovation:
- 91%
- Service Experience:
- 91%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Riverbed APM?
Pros
- Acts with Integrity
- Trustworthy
- Respectful
- Continually Improving Product
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Application Discovery
Automated Diagnostics
Domain-Agnostic AI/ML
Transaction Request Performance
Non-Commodity Operating Systems
Enterprise Cloud Platform Support
Scalability
Synthetic Monitoring (RUM)
Application Metric Reporting
Cloud/On-Prem/Hybrid Deployment
Code Performance Monitoring
Vendor Capability Ratings
Ease of Implementation
Availability and Quality of Training
Quality of Features
Ease of Customization
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of IT Administration
Breadth of Features
Vendor Support
Riverbed APM Reviews

Ben-Eze C.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2025
The Gamechanger with Riverbed APM
Likeliness to Recommend
What differentiates Riverbed APM from other similar products?
Riverbed APM stands out by combining network and application monitoring in one tool. Unlike most solutions that focus only on apps or infrastructure, it tracks performance across both layers - showing how network issues impact application response times. Its deep packet inspection helps pinpoint whether problems are in the code, servers, or network. The SteelHead integration accelerates data capture without overloading systems. It's particularly strong for hybrid environments with both on-prem and cloud components. However, it's less optimized for pure cloud-native architectures compared to newer APM tools.
What is your favorite aspect of this product?
My favorite part of Riverbed APM is how it connects network performance to application issues. Unlike other tools that look at these separately, it shows exactly how network problems like latency or packet loss affect application response times. The deep integration with SteelHead hardware gives precise monitoring data without slowing down systems. I especially like the transaction tracing feature that quickly pinpoints where bottlenecks occur - whether in the code, servers, or network. This makes troubleshooting much faster in complex hybrid environments.
What do you dislike most about this product?
The biggest pain point is limited cloud-native support—it struggles with serverless (Lambda) and containerized environments, forcing us to use workarounds. The UI feels outdated (slow to load, clunky navigation), and alert configuration is overly complex, requiring excessive tuning to reduce false positives. The lack of distributed tracing for microservices means we still need supplemental tools. For modern architectures, it feels behind competitors.
What recommendations would you give to someone considering this product?
If considering Riverbed APM, first test it with your specific environment—it excels for hybrid networks where app performance depends on infrastructure. Be prepared to invest time configuring alerts and dashboards, as defaults need tuning. The SteelHead integration is valuable for WAN-optimized networks. However, if you're mostly cloud-based or use serverless heavily, evaluate alternatives. For traditional applications with network dependencies, it provides unique visibility others can't match.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Julie P.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2025
Application Performance with Precision
Likeliness to Recommend
What differentiates Riverbed APM from other similar products?
Riverbed APM’s deep-dive analytics into application performance metrics make it a standout tool for pinpointing issues in complex environments
What is your favorite aspect of this product?
The transaction tracing feature because it lets you follow a request’s journey through your application stack.
What do you dislike most about this product?
Setting up agents and configuring monitoring for distributed systems can take significant time and effort.
What recommendations would you give to someone considering this product?
For teams managing high-traffic or mission-critical applications, Riverbed APM is a solid investment. However, ensure you allocate time and resources for the initial setup and training
Pros
- Trustworthy
- Efficient Service
- Inspires Innovation
- Altruistic
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted May 2025
Solid Performance
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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