What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Respectful
- Transparent
- Trustworthy
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Secure Access
Continuous UCC
Third-Party Integration
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingCentral MVP Reviews
Loris G.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Straightforward and reliable UCaaS
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
Very dedicated to its main purpose, doesn't get lost in miriad of features while losing sight of its chief purpose
What is your favorite aspect of this product?
It's reliable, very straightforward UCaaS keeping its eyes on the goal
What do you dislike most about this product?
Support should be better and prompter in response, integration is not always the easiest
What recommendations would you give to someone considering this product?
Good to examine and rely upon
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Tea R.
- Role: Operations
- Industry: Transportation
- Involvement: End User of Application
Submitted Jun 2022
Somewhat outdated, still solid
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
It's easy to implement, use and manage
What is your favorite aspect of this product?
Simplicity of use, fairly stable
What do you dislike most about this product?
It's behind times with outdated features, slow to change and adapt, call quality is not always great
What recommendations would you give to someone considering this product?
Consider if you need a very basic UCaaS
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
Marcus R.
- Role: Consultant
- Industry: Consulting
- Involvement: Initial Implementation
Submitted Jun 2022
Fantastic VOIP solution for digital nomads
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
Able to use it while oversees
What is your favorite aspect of this product?
Able to use it while oversees
What do you dislike most about this product?
I am very happy with RingCentral
What recommendations would you give to someone considering this product?
Great value for the money
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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