RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

Composite Score
8.1 /10
CX Score
8.2 /10
Category
RingCentral MVP
8.1 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

Company Details


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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 81

Mobility

85

Audio Transcription

84

Communications

83

Web & Desktop Conferencing

83

Call Management

83

Centralized Management Portal

83

Secure Access

82

Continuous UCC

80

Third-Party Integration

80

Speech Access and Personal Assistant

79

Session Border Controller

79

Vendor Capability Ratings

Average 82

Ease of Implementation

87

Breadth of Features

86

Usability and Intuitiveness

84

Ease of IT Administration

83

Quality of Features

83

Business Value Created

82

Ease of Customization

81

Ease of Data Integration

80

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Vendor Support

77

RingCentral MVP Reviews

Isabelle B.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jun 2022

Wonderful product

Likeliness to Recommend

8 /10

What differentiates RingCentral MVP from other similar products?

It makes things more efficient

What is your favorite aspect of this product?

The entire thing

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Just do it.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Saves Time

Peter P.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Super extensible UCaaS system

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

As our corporation works on a global scale, we want effective cloud-based communications that expand as our business moves more and more toward more versatile workplaces and RingCentral did this amazingly. One of its greatest advantages is its scalability so that we can confidently use it for global or hybrid teams, no matter where our members are located.

What is your favorite aspect of this product?

It is a potent, modular, immersive, and convenient system and this gives us the flexibility to stay connected with our teams and clients from anywhere and on any device. Saving money on energy costs and antiquated workplace phone equipment can be possible with this. RingCentral is an all-inclusive platform with softphone, fax, messaging, conference capabilities, and the compatibility of all these functions.

What do you dislike most about this product?

It took a long time for our business to establish its initial Hotline. There are indeed persistent interoperability faults when the software abruptly goes away. We also find it challenging to upgrade this software whenever there is a new release.

What recommendations would you give to someone considering this product?

RingCentral is one of the most preferred choices for both small businesses and major corporations. RingCentral is a highly scalable system. Regardless of where your team puts on their headsets to start working, workflows can be streamlined by adding phone lines and additional capabilities to your current UCaaS and phone infrastructure.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Aldijana H.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Good bang for the buck

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

Extreme reliability and excellent uptime.

What is your favorite aspect of this product?

Very easy to organize, conduct and record calls.

What do you dislike most about this product?

Nothing in particular.

What recommendations would you give to someone considering this product?

Consider it as a very serious contender for your UCaaS.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Friendly Negotiation

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