RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

8.0 /10
Category
RingCentral MVP
8.0 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

87 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 81

Mobility

84

Audio Transcription

84

Communications

83

Secure Access

82

Web & Desktop Conferencing

82

Call Management

82

Centralized Management Portal

82

Continuous UCC

80

Speech Access and Personal Assistant

79

Third-Party Integration

79

Analytics Reporting

79

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Breadth of Features

86

Usability and Intuitiveness

83

Ease of IT Administration

83

Quality of Features

83

Business Value Created

82

Ease of Customization

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Vendor Support

77

RingCentral MVP Reviews

Mike W.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

A must have for Work-at-Home

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

Ring Central could be closely compared to a Microsoft E5 subscription plan without the high price. Once you load this app on a laptop and cell phone, the boundaries of the office disappear.

What is your favorite aspect of this product?

The best part of RingCentral is the mobility. I can do everything from my cellphone or laptop. I don't have to be tied to the office or a desk, I can work from anywhere. You can make and receive calls on your cellphone without giving away your personal phone number. You can setup distinctive ring tomes to differentiate personal calls from work calls. Custome greetings, working hours, etc - the list goes on and on.

What do you dislike most about this product?

Some users find the video interface more confusing that something like Microsoft Teams.

What recommendations would you give to someone considering this product?

Just try it - you will find that the product pays for itself quickly. If you are on a legacy phone system, giving your users the freedom of mobility while reducing costs is a major win-win.

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Transparent

Cons

  • Charges for Enhancements
  • Leverages Incumbent Status

Ankan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Hassle free communication

Likeliness to Recommend

8 /10

What differentiates RingCentral MVP from other similar products?

Provide a fast and intuitive UI

What is your favorite aspect of this product?

Screen Sharing features

What do you dislike most about this product?

The Mobile UI could be more intuitive. Sometimes its hard to find out commonly used buttons in it.

What recommendations would you give to someone considering this product?

Its good, unless you try, you can feel it.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Generous Negotitation
  • Transparent

Nishant Kumar S.

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Easy to use but undifferentiated

Likeliness to Recommend

8 /10

What differentiates RingCentral MVP from other similar products?

The freemium feature is not constrained to a time limit which enables the users to continue the usage till it becomes important to purchase

What is your favorite aspect of this product?

Mobility support, Cloud recordings and management of the collaterals

What do you dislike most about this product?

Nothing much but its difficult to really distinguish the product from a competitor

What recommendations would you give to someone considering this product?

Product adoption across the organization is an important aspect. Look at the possibility of the product being used across the org

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Commodity Features

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