What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Respectful
- Transparent
- Trustworthy
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Secure Access
Continuous UCC
Third-Party Integration
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingCentral MVP Reviews
Jon S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Jul 2022
RingCentral was the right tool to unify us
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
They checked all of the boxes and had all the features I needed
What is your favorite aspect of this product?
That all the tools are in 1 unified spotlight
What do you dislike most about this product?
The UI isn’t the prettiest
What recommendations would you give to someone considering this product?
Make sure to purchase their implementation package.. they made it so easy!
Pros
- Reliable
- Unique Features
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Max S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2022
Ring is a leader for a reason
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
It's ease of use, and admin abilities to quickly make changes when needed
What is your favorite aspect of this product?
that it has many flavors desktop, web, mobile all synced as one
What do you dislike most about this product?
The support can be a pain from time to time
What recommendations would you give to someone considering this product?
Just make sure it can connect to the third-party applications you are looking for so they don't have to add it to their roadmap
Pros
- Reliable
- Caring
- Respectful
- Client's Interest First
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
Please tell us why you think this review should be flagged.
Bobby V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Very easy to setup and useful features
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
The ease of implementation and use is just brilliant compared to similar products. Cross-platform compatibility is also great.
What is your favorite aspect of this product?
The ease of use and availability on every device.
What do you dislike most about this product?
There is very little to dislike. A slightly lower price will definitely be nice.
What recommendations would you give to someone considering this product?
This is one of the most complete solutions available among these products.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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