RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

8.0 /10
Category
RingCentral MVP
8.0 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

87 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 81

Mobility

84

Audio Transcription

84

Communications

83

Secure Access

82

Web & Desktop Conferencing

82

Call Management

82

Centralized Management Portal

82

Continuous UCC

80

Speech Access and Personal Assistant

79

Third-Party Integration

79

Analytics Reporting

79

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Breadth of Features

86

Usability and Intuitiveness

83

Ease of IT Administration

83

Quality of Features

83

Business Value Created

82

Ease of Customization

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Vendor Support

77

RingCentral MVP Reviews

Jon S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

RingCentral was the right tool to unify us

Likeliness to Recommend

8 /10

What differentiates RingCentral MVP from other similar products?

They checked all of the boxes and had all the features I needed

What is your favorite aspect of this product?

That all the tools are in 1 unified spotlight

What do you dislike most about this product?

The UI isn’t the prettiest

What recommendations would you give to someone considering this product?

Make sure to purchase their implementation package.. they made it so easy!

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Inspires Innovation

Max S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

Ring is a leader for a reason

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

It's ease of use, and admin abilities to quickly make changes when needed

What is your favorite aspect of this product?

that it has many flavors desktop, web, mobile all synced as one

What do you dislike most about this product?

The support can be a pain from time to time

What recommendations would you give to someone considering this product?

Just make sure it can connect to the third-party applications you are looking for so they don't have to add it to their roadmap

Pros

  • Reliable
  • Caring
  • Respectful
  • Client's Interest First

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time

Bobby V.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2022

Very easy to setup and useful features

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

The ease of implementation and use is just brilliant compared to similar products. Cross-platform compatibility is also great.

What is your favorite aspect of this product?

The ease of use and availability on every device.

What do you dislike most about this product?

There is very little to dislike. A slightly lower price will definitely be nice.

What recommendations would you give to someone considering this product?

This is one of the most complete solutions available among these products.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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