RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

Composite Score
8.0 /10
CX Score
8.2 /10
Category
RingCentral MVP
8.0 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

Company Details


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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 81

Mobility

84

Audio Transcription

84

Communications

83

Secure Access

82

Web & Desktop Conferencing

82

Call Management

82

Centralized Management Portal

82

Continuous UCC

80

Speech Access and Personal Assistant

79

Third-Party Integration

79

Analytics Reporting

79

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Breadth of Features

86

Usability and Intuitiveness

83

Ease of IT Administration

83

Quality of Features

83

Business Value Created

82

Ease of Customization

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Vendor Support

77

RingCentral MVP Reviews

Anjaneyulu P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

it is easy install in laptops by using smart phone

Likeliness to Recommend

7 /10

What differentiates RingCentral MVP from other similar products?

Integration: RingCentral MVP can be integrated with other business tools and applications, such as Salesforce, Microsoft Teams, and Google Workspace, to streamline workflows and improve productivity. Mobile app: RingCentral MVP offers a mobile app that allows users to stay connected and productive while on the go. Security: RingCentral MVP is designed with security in mind and offers features such as multi-factor authentication, encryption, and secure data centers to keep user data safe.

What is your favorite aspect of this product?

Platform that offers a wide range of features and capabilities to help businesses communicate and collaborate effectively. Its all-in-one platform, scalability, integration capabilities, mobile app, and security features make it a strong choice for businesses looking to streamline their communication workflows and boost productivity.

What do you dislike most about this product?

no dis likes

What recommendations would you give to someone considering this product?

Take inputs from your team, take trail version working for product. It is suitable for our org check the multiple times for installation for troubleshooting part. check the license and support if issue came how they are responding or not.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dani B.

  • Role: Human Resources
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

The new phone system is RingCentral

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

It appears like Ring Central is just as simple to set up as our old VOIP software, if not simpler, and it requires minimal time to train new users.

What is your favorite aspect of this product?

Finding an extension, either by its name or its number, is easy. The ability to send a coworker a text message while on the phone is a fantastic bonus. When you can't get to your desk computer, the Ring Central mobile app allows you to take and make business calls on the go without ever revealing your personal number.

What do you dislike most about this product?

The sole drawback is that the date and time of a video meeting scheduled in Ring Central will change when transferred to Outlook, necessitating reentry of the right information.

What recommendations would you give to someone considering this product?

To avoid having to utilize the receptionist's headset and app interface, Ring Central also offers a guest app that may be used by anyone who is participating in receptionist coverage. Using the app frees you from your workstation, making it simpler for clerical workers and runners to get things done.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Saves Time

Amanda A.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Fantastic tool for our business communication need

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

RingCentral is offering personal call-making and sending/receiving of e-faxes capabilities all-in-one system. Frankly speaking, its chat component was nice and I had no problems using this console. The best ever option to use mobile functions when at home with the internet is RingCentral.

What is your favorite aspect of this product?

RingCentral MVP is a fantastic VoIP framework that offers everything we desire with only a simple touch and is incredibly simple to use. All of its elements are easily accessible through its unified center console. I as a user of this platform frequently receive more from the software than I anticipated. The reporting component is superb; we may set reports to be delivered automatically rather than by hand.

What do you dislike most about this product?

Sometimes, its pop-up may not appear, but calls are still coming, requiring me to restart my system in order for them to disconnect the coming call or for me to be able to respond to the call. When the system has problems, there may be moments when the internet connectivity has limited capability.

What recommendations would you give to someone considering this product?

RingCentral MVP is a wise choice to put in place. Setting up a phone system with RingCentral MVP is fairly simple and flawless. The creation of a business communication line for a startup company only takes a few moments. It offers all the capabilities that a contemporary VoIP system must have, and it is extensively adopted across a variety of platforms.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

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