RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

8.0 /10
Category
RingCentral MVP
8.0 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

87 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 81

Mobility

84

Audio Transcription

84

Communications

83

Secure Access

82

Web & Desktop Conferencing

82

Call Management

82

Centralized Management Portal

82

Continuous UCC

80

Speech Access and Personal Assistant

79

Third-Party Integration

79

Analytics Reporting

79

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Breadth of Features

86

Usability and Intuitiveness

83

Ease of IT Administration

83

Quality of Features

83

Business Value Created

82

Ease of Customization

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Vendor Support

77

RingCentral MVP Reviews

Ashley N.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

A perfect solution for Unified Communication.

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

This tool enables efficient and fast communication within our organization.

What is your favorite aspect of this product?

It's simple to make high quality voice call with this tool. Enables ease of instant messaging. It's easy to conduct online video meetings with this tool. Enables ease of sharing my screen with my teams.

What do you dislike most about this product?

This this tool is a Voice over Internet Protocol (VoIP) stable internet connection is needed so that I can stay connected to my teams during calls and meetings.

What recommendations would you give to someone considering this product?

For ease collaborating and communicating with teams,this tool does well hence worth recommendations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ross F.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Cost-effective and easy to use

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

Intuitive features like one-click video meetings and cloud PBX. The system can be set up in just minutes. It allows us to host up to 500 participants.

What is your favorite aspect of this product?

The cloud PBX system ensures no call is missed with the auto-receptionist. The mobile and desktop Apps

What do you dislike most about this product?

Not easy to reach the support through email. However, tickets and phone support are readily available.

What recommendations would you give to someone considering this product?

It provides conference call and telephony services to enterprises.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ethan G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Bring together teams with RingCentral Office.

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

RingCentral Office is exceptional in quality calling service to its users along with rich features . It has an easy-to-use interface that anyone and reliable, and its high performance s consistent. Setup and onboarding are simple. It works well on any device and the platform's application integrations are powerful with customer relationship management (CRM), business productivity, and help desk solutions.

What is your favorite aspect of this product?

RingCentral Office brings our teams together by unifying communication and engagement. Having messages, calls, and meetings in one single application has increased productivity in our organization. We were able to save money and cut on IT adminstration. Collaboration is enhanced with the software.

What do you dislike most about this product?

Lacks an intuitive workflow system and a terrible support.

What recommendations would you give to someone considering this product?

It is great communication and collaboration system for business. It is the best for virtual meetings and increasing productivity. I highly recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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