RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

8.0 /10
Category
RingCentral MVP
8.0 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

87 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 81

Mobility

84

Audio Transcription

84

Communications

83

Secure Access

82

Web & Desktop Conferencing

82

Call Management

82

Centralized Management Portal

82

Continuous UCC

80

Speech Access and Personal Assistant

79

Third-Party Integration

79

Analytics Reporting

79

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Breadth of Features

86

Usability and Intuitiveness

83

Ease of IT Administration

83

Quality of Features

83

Business Value Created

82

Ease of Customization

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Vendor Support

77

RingCentral MVP Reviews

Cristina C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Automate and record your calls

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

RingCentral MVP is a tool that offers telephony services for recording business calls which has a great similarity with the Grasshopper virtual system since both provide call services through applications to communicate with your clients, in which the user can Schedule audio or video conference recordings in advance with an automated system for managing contact details and keeping files.

What is your favorite aspect of this product?

This tool has positive characteristics that make the service profitable since it has an automated assistant that manages the call, we can have collaboration between several users, we can enable the recording of incoming and outgoing calls, we can record up to 100,000 recordings which we can download to email them to users.

What do you dislike most about this product?

At the moment there is no function that displeases our organization since it meets expectations by offering a service and a flexible solution based on the cloud and it is ideas for small and large companies where they can implement it from Android (mobile) devices, iphone, and via web (computer).

What recommendations would you give to someone considering this product?

We recommend this tool since it is a system founded for automated interaction between companies and clients through calls and video conferences, which has 24/7 telephone assistance and was founded in 1999.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Unique Features

Elieska B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

flexible, cloud-based platform.

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

It has proven to be one of the most profitable platforms that provides excellent functions for creating business conferences, it has an excellent user interface that is very easy to use and understand, the great difference that exists between this platform and other video conferencing tools, is that through it you can increase productivity and efficiency in your company, RingCentral provides great business growth, real-time analytics, and a host of features that help power the connections you make with your customers.

What is your favorite aspect of this product?

It is one of the best platforms that our organization has used for creating business calls, we have used it through a laptop or through our phone using a mobile application, it is a feature-rich platform with exceptional tools that help create a job either automatically or manually, it provides us with a series of features that help create and keep track of activities and calls, it provides features through which you can record all your calls, it is a tool that you can use for creation of business conferences, online meetings with your work team, among other functions.

What do you dislike most about this product?

Customer service is undoubtedly the best that our organization has known, in recent years it has greatly improved its functions, without a doubt it is one of the best tools that allows us to create the best experience with our customers and carry out communications, either through text message or video conference with screen sharing.

What recommendations would you give to someone considering this product?

I recommend them for large and small organizations that seek to create a better experience with customers, carrying out communications and collaborations with their work team, it provides you with the different functions that allow you to create videoconferences, online meetings, chat and messaging, it provides you with tools to the realization of video meetings with your team for free and without limit.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Barb D.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Advanced and Innovative Software for Communication

Likeliness to Recommend

10 /10

What differentiates RingCentral MVP from other similar products?

RingCentral Office has a desktop and web conferencing capability, which helps in virtual meetings both for formal and informal discussions. Secondly, RingCentral Office has boarder session controls, which allows specific activities to happen at a specific time frame.

What is your favorite aspect of this product?

RingCentral Office has a call managing way, which allows audios to be effective and suitable in the company. More so, RingCentral Office has mobility, as it can be accessed even on cloud, through the internet.

What do you dislike most about this product?

RingCentral Office is perfectly doing its business diligently, and it shows significant trust to the clients, and therefore, there is mutual support from the developer and us, the subscribers.

What recommendations would you give to someone considering this product?

Proper communications and coordination brings productivity of every stakeholder. Conflicts are easily solved, ideas are made open and known, among other things. RingCentral Office is a software that creates a free communicati0on path for businesses and persons.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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