What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
96 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Respectful
- Transparent
- Trustworthy
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Secure Access
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Continuous UCC
Speech Access and Personal Assistant
Third-Party Integration
Analytics Reporting
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingCentral MVP Reviews
Alexander S.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Fabulous UCaaS solution to boost communication
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
RingCentral is an incredibly scalable and totally safe UCaaS platform. Its tech support staff primarily made me feel satisfied. They offer first-rate technical assistance. They make more of an effort to convey that we are their most valuable customer. And the product itself is just mind-blowing, with tons of features that are extremely useful.
What is your favorite aspect of this product?
The RingCentral platform is simple to use and easy to maintain. The analytics and user interface are both simple and complex making us feel secure and at a friendly workplace where onboarding new users, providing them with quality service, and boosting internal communication our firm all are as simple as we like.
What do you dislike most about this product?
It took a long time for our business to set up its initial IVR. Since the built-in capabilities did not meet our demands, we were forced to change them by using a third party and it had eaten up a lot of our time to design our complete workflow. My text message failed to send a few times.
What recommendations would you give to someone considering this product?
This is an accurate system that responds to our demands more effectively by making quick advancements to its bag of features. Thanks to its many available features, that has totally streamlined our communications. I heartily recommend it because I found it a reliable, fully secure, and highly scalable platform. All of its features are easy to use.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Ramón C.
- Role: Operations
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Jun 2022
Very Excellent Software
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
This Software dont have any different from any other software
What is your favorite aspect of this product?
Everything, Software, easy to use, fast, secure.
What do you dislike most about this product?
i dont have any dislike of this software
What recommendations would you give to someone considering this product?
i highly recommend it this software to any company
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Samuel-Borris J.
- Role: Operations
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2022
The future of communication software.
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
I like the interface that is attributed to shut collaboration with partners. I believe this can be a decent solution for hosting a meeting with a large variety of participants. We use Ring for all-hands and team meetings. Since I have high finish hardware in my laptop computer I’m able to use the virtual background feature which is kinda cool.
What is your favorite aspect of this product?
I love how we’ve got a communication platform very like Slack that also contains a built-in phone system, so we don’t need to have physical phones. We are ready to get the app on our phones and take calls irrespective of wherever we are. I also fancy the controls and adaptability for conferences of over ten people. We’ve got a global remote team where multiple team syncs and cross-functional meetings can host over 10 participants. The flexibility and controls for a meeting host in these situations are pretty useful.
What do you dislike most about this product?
There are occasional glitches with the software system, which may or may not be due to my organization’s network. One of the downsides of using the software is the need for sturdy WiFi and dedicated bandwidth, which may be a challenge once traveling and/or operating remotely.
What recommendations would you give to someone considering this product?
RC conferences are a feature that comes with an RC account. If you do not wish to feature the expense of another video conferencing app, RC conferences can get the duty done; however, it does need some improved options that hopefully are going to be added in the future.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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