RingCentral MVP Logo
RingCentral MVP Logo
RingCentral, Inc

RingCentral MVP

8.0 /10
Category
RingCentral MVP
8.0 /10

What is RingCentral MVP?

RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.

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Awards & Recognition

RingCentral MVP won the following awards in the Unified Communications as a Service category

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RingCentral MVP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral MVP.

87 Likeliness to Recommend

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral MVP?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Transparent
  • Trustworthy
  • Generous Negotitation

Feature Ratings

Average 81

Mobility

84

Audio Transcription

84

Communications

83

Secure Access

82

Web & Desktop Conferencing

82

Call Management

82

Centralized Management Portal

82

Continuous UCC

80

Speech Access and Personal Assistant

79

Third-Party Integration

79

Analytics Reporting

79

Vendor Capability Ratings

Average 81

Ease of Implementation

86

Breadth of Features

86

Usability and Intuitiveness

83

Ease of IT Administration

83

Quality of Features

83

Business Value Created

82

Ease of Customization

81

Ease of Data Integration

79

Product Strategy and Rate of Improvement

79

Availability and Quality of Training

77

Vendor Support

77

RingCentral MVP Reviews

Hanna A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Amazing value for the price.

Likeliness to Recommend

7 /10

What differentiates RingCentral MVP from other similar products?

RingCentral MVP is inexpensive and easy to implement, which reduces the overall cost of the product. This product provides a unique, static, dedicated conference call line for each user, which is extremely helpful to have on hand. Unlike RingCentral, comparable products do not include this feature in their basic packages. Additionally, RingCentral has been expanding the amount of out of box integrations they offer so they are definitely a front runner from that perspective. Having these prebuilt and out of box integrations for a range of apps, deeply add to its value within any organizations tech stack.

What is your favorite aspect of this product?

The quality and overall amount of prebuilt and out of box integrations.

What do you dislike most about this product?

The video conferencing is extremely poor quality and difficult to use, in comparison to other video conferencing apps.

What recommendations would you give to someone considering this product?

It is a great addition to any tech stack and as a VOIP it fulfills it’s purpose well, but do not rely on it for video conferencing. You should plan to supplement with a separate video conferencing app if you decide to implement RingCentral. That being said, the pricing is phenomenal for the value it provides.

Pros

  • Friendly Negotiation
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Less Performance Enhancing
  • Less Inspiring
  • Under Delivered
  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2022

User friendly great features

Likeliness to Recommend

9 /10

Pros

  • Respectful
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Jeremy L.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent system with complete safety

Likeliness to Recommend

9 /10

What differentiates RingCentral MVP from other similar products?

According to my experience with RingCentral and other similar products, it is a trustworthy and more stable communication platform for voice telephony, video conferencing, fax, conversations, and contact centers. RingCentral offers an open and flexible platform to enable easy customization of corporate operations and integration with top third-party business apps.

What is your favorite aspect of this product?

The ability to connect to applications from other parties is very flexible. The most incredible aspect is that we can alter UI components and because it not only simplifies our work but also supports automation, our ability to concentrate on our key points has tremendously benefited from this solution. Usually, we can finish its maintenance process and onboarding new users' tasks in a matter of minutes.

What do you dislike most about this product?

Connection problems that just cease operating for no apparent reason seem to be a very irritating problem. We also experience problems whenever new upgrades are released and we want to update the existing version of software to the newer one. We are unable to make full use of the features because it has so much more to deliver.

What recommendations would you give to someone considering this product?

To increase the flow of revenue and to boost internal as well as communication RingCentral is highly recommended by me actually by my entire team because we are currently using it and are completely happy with its functionality, my advice is that users must go for it if they want a more powerful and secure telephony system.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation

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