What is RingCentral MVP?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral MVP?
Pros
- Respectful
- Transparent
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Secure Access
Web & Desktop Conferencing
Call Management
Centralized Management Portal
Continuous UCC
Speech Access and Personal Assistant
Third-Party Integration
Analytics Reporting
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Quality of Features
Business Value Created
Ease of Customization
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
RingCentral MVP Reviews
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
User friendly great features
Likeliness to Recommend
Pros
- Respectful
- Performance Enhancing
- Trustworthy
- Effective Service
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Jeremy L.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Excellent system with complete safety
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
According to my experience with RingCentral and other similar products, it is a trustworthy and more stable communication platform for voice telephony, video conferencing, fax, conversations, and contact centers. RingCentral offers an open and flexible platform to enable easy customization of corporate operations and integration with top third-party business apps.
What is your favorite aspect of this product?
The ability to connect to applications from other parties is very flexible. The most incredible aspect is that we can alter UI components and because it not only simplifies our work but also supports automation, our ability to concentrate on our key points has tremendously benefited from this solution. Usually, we can finish its maintenance process and onboarding new users' tasks in a matter of minutes.
What do you dislike most about this product?
Connection problems that just cease operating for no apparent reason seem to be a very irritating problem. We also experience problems whenever new upgrades are released and we want to update the existing version of software to the newer one. We are unable to make full use of the features because it has so much more to deliver.
What recommendations would you give to someone considering this product?
To increase the flow of revenue and to boost internal as well as communication RingCentral is highly recommended by me actually by my entire team because we are currently using it and are completely happy with its functionality, my advice is that users must go for it if they want a more powerful and secure telephony system.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Alexander S.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Fabulous UCaaS solution to boost communication
Likeliness to Recommend
What differentiates RingCentral MVP from other similar products?
RingCentral is an incredibly scalable and totally safe UCaaS platform. Its tech support staff primarily made me feel satisfied. They offer first-rate technical assistance. They make more of an effort to convey that we are their most valuable customer. And the product itself is just mind-blowing, with tons of features that are extremely useful.
What is your favorite aspect of this product?
The RingCentral platform is simple to use and easy to maintain. The analytics and user interface are both simple and complex making us feel secure and at a friendly workplace where onboarding new users, providing them with quality service, and boosting internal communication our firm all are as simple as we like.
What do you dislike most about this product?
It took a long time for our business to set up its initial IVR. Since the built-in capabilities did not meet our demands, we were forced to change them by using a third party and it had eaten up a lot of our time to design our complete workflow. My text message failed to send a few times.
What recommendations would you give to someone considering this product?
This is an accurate system that responds to our demands more effectively by making quick advancements to its bag of features. Thanks to its many available features, that has totally streamlined our communications. I heartily recommend it because I found it a reliable, fully secure, and highly scalable platform. All of its features are easy to use.
Pros
- Helps Innovate
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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