RICOH eForms Manager Logo
RICOH eForms Manager Logo
Ricoh USA

RICOH eForms Manager

Composite Score
6.9 /10
CX Score
7.0 /10
Category
RICOH eForms Manager
6.9 /10

What is RICOH eForms Manager?

RICOH eForms Manager is a dynamic solution that simplifies the electronic forms process – giving you the tools to quickly create new forms, build out existing forms, determine routing rules, establish workflow automation and more.

Company Details


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RICOH eForms Manager Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RICOH eForms Manager.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

87 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RICOH eForms Manager?

12% Negative
8% Neutral
80% Positive

Pros

  • Respectful
  • Enables Productivity
  • Efficient Service
  • Effective Service

Feature Ratings

Average 79

Electronic Signatures

85

Workflow Automation

80

Security

80

Drag and Drop Design

79

Data Analysis and Survey Function

78

State Transformation

78

Version Management

74

APIs and Integration

72

Mobility

72

Field Configuration and Customization

71

Vendor Capability Ratings

Average 77

Ease of Implementation

81

Quality of Features

81

Usability and Intuitiveness

80

Business Value Created

79

Vendor Support

78

Ease of IT Administration

78

Ease of Data Integration

76

Ease of Customization

75

Availability and Quality of Training

74

Breadth of Features

72

Product Strategy and Rate of Improvement

71

RICOH eForms Manager Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Easy to implement satisfied

Likeliness to Recommend

8 /10

Pros

  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jan 2020

This is a close to excellent product

Likeliness to Recommend

6 /10

Pros

  • Trustworthy
  • Unique Features
  • Efficient Service
  • Caring
  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jan 2020

Good product

Likeliness to Recommend

8 /10

Pros

  • Continually Improving Product
  • Trustworthy
  • Client Friendly Policies
  • Fair

Cons

  • Less Performance Enhancing

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