Revel Systems POS Logo Award Winner Product Badge
Revel Systems POS Logo Award Winner Product Badge
Shift4

Revel Systems POS

Composite Score
7.8 /10
CX Score
8.1 /10
Category
Revel Systems POS
7.8 /10

What is Revel Systems POS?

Revel Systems is now part of Shift4. Leverage the Most Flexible Cloud POS System for Multi-Location Growth Your technology should ensure your brand’s resilience to marketplace changes. Utilize the most flexible cloud POS to meet customer demands, adapt to market changes, expand your reach, and drive profits.

Company Details


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Awards & Recognition

Revel Systems POS won the following awards in the Restaurant POS category

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Revel Systems POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Revel Systems POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
99%
Negotiation and Contract:
90%
Conflict Resolution:
98%
Strategy & Innovation:
98%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Revel Systems POS?

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0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Off Line Operations

95

Multiple Venue Property Concept Support

90

Payment Processing

90

Advanced Reporting Analytics

88

Check Settlement Types

86

Kitchen Course Management

86

Table Reservations Management

85

Mobile Capabilities

85

Integrations

84

Loyalty Promotions Management

84

Inventory Recipe Management

83

Vendor Capability Ratings

Average 82

Ease of Implementation

89

Quality of Features

86

Ease of IT Administration

86

Ease of Customization

84

Usability and Intuitiveness

84

Business Value Created

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Vendor Support

79

Breadth of Features

77

Availability and Quality of Training

75

Revel Systems POS Reviews

Kooi S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Everything it offers as a POS is very successful

Likeliness to Recommend

10 /10

What differentiates Revel Systems POS from other similar products?

Something that undoubtedly makes Revel something different as a method to process payments is that you have a large screen like a conventional Tablet, and this quality allows you to locate all the buttons and all the functions of the tool very easily. With Revel, any restaurant or store can have a quick and easy payment system that facilitates the experience of making their purchases for customers.

What is your favorite aspect of this product?

The system is very reliable and allows me to integrate essential information for the good management of business finances. Another thing is the interface that it uses, this allows you to know the products sold, the money that I enter. In general, everything you offer as a POS is very successful for the job market. And what seems better to me is that it offers many benefits and does not have a high cost, on the contrary, it is at a good price so its implementation seems to me to be successful.

What do you dislike most about this product?

The system is more focused on serving companies such as restaurants or food stores. The system is very good to attend to these areas, if you want to handle it in another field, you will have a little to look for adaptability because there are functions within the system that cannot be completely omitted, so they are either ignored or another function is searched for. be able to take full advantage of the tool.

What recommendations would you give to someone considering this product?

I recommend Revel because I really liked the way it works. It is simple, although at first it is important to explore all that it offers since at first glance it can be overwhelming. In addition, I like the technical support staff, they are always very willing to help so if you have any questions you have about the management of Revel, they are trained to give you help or answer questions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Hideo A.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Known drives ambition for restaurants and retailer

Likeliness to Recommend

9 /10

What differentiates Revel Systems POS from other similar products?

One of revel's greatest strengths is its wide variety of integrations, allowing users to personalize their experience. You can integrate accounting and payroll software, such as Gusto, or even industry-specific applications, such as Bark Membership POS. Revel also offers multiple mobile applications. With the Revel Systems app, you can receive payments from anywhere, and with the Revel Systems app, your customers can place orders or participate in your loyalty program. Both can be downloaded from the Google Play and Apple app stores.is best known driving restaurant and retail ambition and remains a smart choice for online retailers and busine

What is your favorite aspect of this product?

Small and growing businesses Customers who want intuitive software Users who want to personalize their experience with integrations Restaurant owners

What do you dislike most about this product?

Companies that want to use other POS systems Companies looking for the best offer Large companies that could benefit from higher trade prices

What recommendations would you give to someone considering this product?

Thanks in part to its large ecosystem of apps, it allows for serious customization with its integrations. Its features go beyond basic credit card processing as well, especially if you opt for a registry or restaurant plan. Your plan of record, for example, can manage inventory, create a customer loyalty program, and more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David S.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

POS that guarantees personalized attention

Likeliness to Recommend

8 /10

What differentiates Revel Systems POS from other similar products?

It is a highly flexible and customizable platform, modifications can be made very quickly and easily. It allows to carry out the operations of the stores with a high degree of security and audit, allowing total control of the operation. The integrations that it allows, generate a lot of ease of operation, increase efficiency and the final result is excellent. It generates high-quality customer reports that facilitate the process of sales, discounts, receipts, cancellations and others.

What is your favorite aspect of this product?

It has a simple user interface to use. Anyone without experience can learn to use the system very easily. The menu and prices can be modified at any time and very easily. The customer loyalty program offers the opportunity to attract new customers and maintain the loyalty of existing customers. The reporting dashboard is enriched with excellent, easy-to-analyze information. Ease of access to reports, billing and menu management.

What do you dislike most about this product?

So far the only thing that I think can be improved is that the system slows down in some moments when there is a lot of synchronization of orders.

What recommendations would you give to someone considering this product?

I recommend this platform for its reliable, flexible, efficient set of tools and its ability to handle large volumes of business transactions.

Pros

  • Reliable
  • Effective Service
  • Caring
  • Respectful

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