Shift4

Revel Systems POS

Composite Score

7.8 /10

CX Score

8.1 /10

16 Reviews Write a Review

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What is Revel Systems POS?

Revel Systems is now part of Shift4. Leverage the Most Flexible Cloud POS System for Multi-Location Growth Your technology should ensure your brand’s resilience to marketplace changes. Utilize the most flexible cloud POS to meet customer demands, adapt to market changes, expand your reach, and drive profits.

Company Details

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Awards & Recognition

Revel Systems POS won the following awards in the Restaurant POS category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2024 Data Quadrant Gold Medalist

2024

5 Top Rated Capabilities

11 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

6 Top Rated Capabilities

10 Top Rated Features

2023

Revel Systems POS Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Revel Systems POS.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 99%
Negotiation and Contract:: 90%
Conflict Resolution:: 98%
Strategy & Innovation:: 98%
Service Experience:: 97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Revel Systems POS?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 86

Off Line Operations

Multiple Venue Property Concept Support

Payment Processing

Advanced Reporting Analytics

Check Settlement Types

Kitchen Course Management

Table Reservations Management

Mobile Capabilities

Integrations

Loyalty Promotions Management

Inventory Recipe Management

Vendor Capability Ratings

Average 82

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training

Also Featured in...

Retail POS

Score 7.6

View Revel Systems POS in this category (opens in a new tab)

Revel Systems POS Reviews

Muhammad F.

Role: Information Technology
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Great product to track everything

Likeliness to Recommend

9 /10

What differentiates Revel Systems POS from other similar products?

Easy to Use Easy to Install Managing Products Reporting

What is your favorite aspect of this product?

Category management Easy billing Cloud System

What do you dislike most about this product?

Nothing really but would like to see more customized reporting

What recommendations would you give to someone considering this product?

If some one wants to track their products sales and get the reporting with user friendly system then this is the one for you

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Hegar M.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

existing domain and start their malicious practice

Likeliness to Recommend

9 /10

What differentiates Revel Systems POS from other similar products?

And let's talk about price, first year free without a contract? Definitely worth a try! Thanks to this platform we went from that old school cash only to a new cutting edge system and it is really making a difference for us. With access to everything they need to transact seamlessly, the comprehensive tool enables businesses to move faster, think smarter, and make better business decisions through the power of payments. In some cases, scammers have been found to buy existing domain names and start their malicious practice here.

What is your favorite aspect of this product?

When looking for a new and easier to use point of sale, I came across this platform. I watched a video with the CEO explaining the POS and I said "Call us and if someone (a real person) doesn't answer your call then you don't get our service." This is how you do business! The customer service for this is top-notch. Any question and at any time of the day, they are ALWAYS there to help me. They are very friendly and professional. I signed up for your CRM program.

What do you dislike most about this product?

We have had no problems with this system! It has been easy to use, cost effective and the problems we have had have been on our side

What recommendations would you give to someone considering this product?

I recommend it because this app listens to customer feedback and is always improving its system. I will never use any other POS system! I love having gift cards that I can load and check the balance. With the CRM I can see my main clients. If you process a lower volume of monthly sales, the amount you save may not be enough to offset the subscription fee. It is a good option for medium to large businesses that are processing a decent amount of monthly sales. Customers do not require a monthly fee. Instead, it only charges businesses a processing fee, starting at 0.3% plus eight cents on top of interchange fees.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2021

Amazing Customer Service with Great Features

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Reliable
Trustworthy
Unique Features

Revel Systems POS

What is Revel Systems POS?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Revel Systems POS Ratings

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Revel Systems POS?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Off Line Operations Ability for a POS terminal to continue to operate for a majority of key transactions when the network/server is unavailble (offline).

Multiple Venue Property Concept Support Manage POS system definitions, menu items, pricing for various venues from a single dashboard and is flexible to support a variety of restaurant concepts

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Advanced Reporting Analytics Has reporting templates, capable of standard reporting, forecasting, customized reports (including predictive analytics and real-time) down to the check level

Check Settlement Types Such as coupons, gift card, gaming & non-gaming comps, points, house accounts, split check, cash, debit/credit card, mobile payment such as Apple Pay.

Kitchen Course Management The solution includes KDS support and assists in kitchen production by printing/displaying/routing orders, coursing, recipes by prep line, or other criteria.

Table Reservations Management The solution tracks table status and allows servers to be assigned to specific tables.

Mobile Capabilities Allows staff with mobile tablets to take orders, accept online orders and managers to access mobile real-time reporting, KPIs and alerts on smartphones.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Inventory Recipe Management Tracks inventory in stock and in-transit, can post alerts based on availability of ingredients. Full recipe, ingredient and product-costing capabilities

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Retail POS

Revel Systems POS Reviews

Muhammad F.

Great product to track everything

Likeliness to Recommend

Pros

Hegar M.

existing domain and start their malicious practice

Likeliness to Recommend

Pros

Amazing Customer Service with Great Features

Likeliness to Recommend

Pros

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Feature Ratings

Off Line Operations

Multiple Venue Property Concept Support

Payment Processing

Advanced Reporting Analytics

Check Settlement Types

Kitchen Course Management

Table Reservations Management

Mobile Capabilities

Integrations

Loyalty Promotions Management

Inventory Recipe Management

Vendor Capability Ratings

Ease of Implementation

Quality of Features

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Breadth of Features

Availability and Quality of Training