Responsive

What differentiates Responsive from other similar products?

I have not tried other similar products, so I cannot say what the differentiators are.

What is your favorite aspect of this product?

My favorite aspect of Responsive is the Content Library. We have tried several organizational approaches to our content, and the robust features of the Content Library allows for so many different set-ups and configurations. I'm currently going through our nearly 10,000 Q&A pairs to consolidate, re-organize, and structure it in a way that works better for us, and this project is a true joy for someone like me who loves metadata, star ratings, and other details.

What do you dislike most about this product?

There are bugs that frequently appear, especially in the Grid View, which seems to be a less-commonly used view and perhaps gets forgotten in the testing process. However, whenever I contact support regarding these bugs, they are quick to help and solve the issue, or escalate if needed. I also find the UI to be not very intuitive, with many simple actions buried under various menus, and even after using this product daily for several years, I still have to click a few different times and in a few different places in order to find what I want. In some cases I even need to contact support to find out how to do something that should be easy.

What recommendations would you give to someone considering this product?

Consider different strategies when implementing in terms of loading content. We, and our sister company, were advised to load in all of our RFPs and just let the system figure it out, but this resulted in a mess. Carefully selecting and curating the initial content takes more time, but is worth it in the long run.

What differentiates Responsive from other similar products?

The customization and ease of use, makes this different than it's competitors.

What is your favorite aspect of this product?

The AI makes my job faster and allows me to be more productive. The database cleaning tools and organization of tags/owners is invaluable.

What do you dislike most about this product?

I would like to customize some of the reports more.

What recommendations would you give to someone considering this product?

List out your objectives, and then talk to the reps. They will help you meet your goals, and give you all the support in reaching them.

What differentiates Responsive from other similar products?

Responsive uses artificial intelligence and machine learning to automate repetitive tasks like content recommendations and response scoring. This increases efficiency while decreasing manual labor. It offers powerful collaboration tools that allow teams to work seamlessly on proposals, bids, and RFPs. Workflows that can be customized ensure that everyone is on the same page. Responsive provides a centralized content repository, allowing IT professionals to store, organize, and update responses across proposals, ensuring consistency and accuracy.

What is your favorite aspect of this product?

In today's fast-paced business world, effective proposal management is critical. Responsive, formerly known as RFPIO, provides a comprehensive solution for businesses looking to improve their response processes. Intelligent automation is a standout feature of Responsive. It drastically reduces the time and effort required for response management tasks, allowing IT professionals to concentrate on strategic aspects of their projects. It integrates seamlessly with popular productivity tools such as Microsoft 365 and Salesforce, improving productivity and data synchronization.

What do you dislike most about this product?

Responsive could enhance its platform by providing more advanced project management features. This would make collaboration and project tracking simpler for users.

What recommendations would you give to someone considering this product?

Rich reporting capabilities provide insights into response performance, allowing organizations to make data-driven decisions for continuous improvement. Its AI-powered automation, collaboration features, content library, integrations, and reporting capabilities set it apart from the competition. The current offerings from Responsive are extremely beneficial. To stay ahead in the competitive world of IT, use Responsive to optimize your proposal processes, ensure content accuracy, and harness the power of intelligent automation.