Relativity

RelativityOne

Composite Score

8.2 /10

CX Score

8.3 /10

36 Reviews Write a Review

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What is RelativityOne?

Relativity brings the entire e-discovery process together in one extensible platform, connected to your organization’s most sensitive data—and supported by the community of experts you need to untangle it all. With the latest in advanced searching and analytics, machine learning, and visualizations all built in, Relativity is your complete platform for organizing data, discovering the truth, and acting on it.

Company Details

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Awards & Recognition

RelativityOne won the following awards in the eDiscovery category

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2024 Data Quadrant Gold Medalist

Latest Award, 2024

9 Top Rated Capabilities

11 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Product Impact

2024

2023 Data Quadrant Gold Medalist

2023

5 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

RelativityOne Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RelativityOne.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

96 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RelativityOne?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Includes Product Enhancements
Continually Improving Product
Reliable

Feature Ratings

Average 86

Review

Email Threading

Optical Character Recognition

Data Analysis and Visualization

Native Format

Classification and Data Parsing

Tagging Metadata and Organization

Annotations

Audio Transcription

Legal Hold

Chain of Custody Preservation

Vendor Capability Ratings

Average 83

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Implementation

Ease of Customization

Ease of IT Administration

RelativityOne Reviews

Rhyno H.

Role: Public Sector
Industry: Government
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Great Product, great support!

Likeliness to Recommend

1 /10

What differentiates RelativityOne from other similar products?

The tool is extensible and customisable to fit in with any workflow and integrate with and 3rd party tool. There is also a great community and eco system.

What is your favorite aspect of this product?

The Global community and support

What do you dislike most about this product?

Nothing at this time

What recommendations would you give to someone considering this product?

Make sure you understand the volumes of data you want to process and then decide which tool is best for you.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Otile M.

Role: Information Technology
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

My Experience Using RelativityOne

Likeliness to Recommend

9 /10

What differentiates RelativityOne from other similar products?

Come wit analytics and machine learning features. It is affordable and effective

What is your favorite aspect of this product?

I like the ease of using RelativityOne and the fact that the software is affordable

What do you dislike most about this product?

Since I haven't had any bad experiences, I recommend this software.

What recommendations would you give to someone considering this product?

With RelativityOne, it is easy to handle analytics and the software comes with powerful security features.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Enables Productivity

Stephen R.

Role: Industry Specific Role
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2022

Still the gold standard of review tools

Likeliness to Recommend

8 /10

What differentiates RelativityOne from other similar products?

I would say it is a more polished, and secure platform, than some of the other review tools out there.

What is your favorite aspect of this product?

My favorite aspect is it's ability to parse and analyze data, which is key for us.

What do you dislike most about this product?

For a long time they were very slow to change, or implement new feature. When they did it was often as a costly addon. I feel like they have moved away from that with RelativityOne

What recommendations would you give to someone considering this product?

I would definitely recommend they consider RelativityOne. With it's bevy of features, and security, you can worry less, and deliver more to your clients.

Pros

Reliable
Enables Productivity
Performance Enhancing
Respectful

Cons

Vendor Friendly Policies
Commodity Features
Less Efficient Service

RelativityOne

What is RelativityOne?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

RelativityOne Ratings

89 Likeliness to Recommend

2 Since last award

96 Plan to Renew

1 Since last award

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love RelativityOne?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Review The system should facilitate the review process of the documents extracted and processed by the eDiscovery software

Email Threading n the parsing of email, the ability to follow reply threads throughout the course of the entire email interaction.​

Optical Character Recognition The ability to transcribe the image text into a format that is recognized as electronic text

Data Analysis and Visualization Ability to plot or graph the data in a visual format, such as line charts or pie graphs.​

Native Format Preservation of the native format of the documents in unaltered state

Classification and Data Parsing Ability to read data stored in multiple records and parse them in a format-agnostic, normalized search index.​

Tagging Metadata and Organization Ability to add metadata and tagging in order to easily identify and classify reviewed documents

Annotations The system should allow for the means of annotation, including comments, highlighting, etc., without modifying the original documents.​

Audio Transcription Transcription audio recordings into text format, providing a transcript of the recorded dialog.

Legal Hold The ability to place a “legal hold” on systems in order to prevent modification of electronic data during the eDiscovery process.

Chain of Custody Preservation Verifiable methods to ensure that electronic documents are in an as-collected & untampered state when presented to the court.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

RelativityOne Reviews

Rhyno H.

Great Product, great support!

Likeliness to Recommend

Pros

Otile M.

My Experience Using RelativityOne

Likeliness to Recommend

Pros

Stephen R.

Still the gold standard of review tools

Likeliness to Recommend

Pros

Cons

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Exterro E-Discovery

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Feature Ratings

Review

Email Threading

Optical Character Recognition

Data Analysis and Visualization

Native Format

Classification and Data Parsing

Tagging Metadata and Organization

Annotations

Audio Transcription

Legal Hold

Chain of Custody Preservation

Vendor Capability Ratings

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Business Value Created

Breadth of Features

Availability and Quality of Training

Vendor Support

Ease of Implementation

Ease of Customization

Ease of IT Administration