Rapid7

Rapid7 Managed Detection and Response

Composite Score

7.5 /10

CX Score

7.6 /10

22 Reviews Write a Review

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What is Rapid7 Managed Detection and Response?

Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.

Company Details

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Awards & Recognition

Rapid7 Managed Detection and Response won the following awards in the Managed Detection & Response category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Rapid7 Managed Detection and Response Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rapid7 Managed Detection and Response.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

1
Since last award

96 Plan to Renew

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rapid7 Managed Detection and Response?

0% Negative

18% Neutral

82% Positive

Pros

Respectful
Client Friendly Policies
Reliable
Effective Service

Feature Ratings

Average 80

Vulnerability Management

24/7/365 Security Monitoring

Compliance Reporting and Archival Mechanisms

Threat Intelligence

Incident Management

Prevention

Risk Scoring & Remediation Act

Proactive Threat Hunting

Technology Management

Real-Time Threat and Anomaly Detection

Use of the MITRE ATT&CK Framework

Vendor Capability Ratings

Average 76

Ease of Implementation

Vendor Support

Ease of Data Integration

Business Value Created

Ease of IT Administration

Quality of Features

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness

Rapid7 Managed Detection and Response Reviews

Brett K.

Role: Information Technology
Industry: Manufacturing
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Great product

Likeliness to Recommend

10 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

depth features and ease of use, so many products on a single pane of glass

What is your favorite aspect of this product?

features ease of use, love both IDR and VM dashboards

What do you dislike most about this product?

wish it was a little easier to assign tickets, should be intuitive and off drop-down menus

What recommendations would you give to someone considering this product?

clearly identify your desired end state, list the features together with cost, care and feeding, the cost to rip and replace your current solution, and benchmark against competitors.

Pros

Reliable
Enables Productivity
Helps Innovate
Continually Improving Product

Afonso A.

Role: Information Technology
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Rapid7 MDR reduced my work!

Likeliness to Recommend

9 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

Not sure about other products that offer the same service but MDR depends a lot on your in-house products and how you create the alerts.

What is your favorite aspect of this product?

Resolution of issues and threat research that I don't need to do.

What do you dislike most about this product?

It needs more native integration.

What recommendations would you give to someone considering this product?

Make sure to follow the company manual and activate all off the box alerts to have an idea of how those alerts integrate with your environment.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Sam M.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

InsightVM is an easy to deploy and flexibility vul

Likeliness to Recommend

8 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

I only worked with Rapid7 in big tech co.

What is your favorite aspect of this product?

easy to use. user friendly. good customer service

What do you dislike most about this product?

some features and updates were take too much time to be fixed and lunched

What recommendations would you give to someone considering this product?

Yes for sure.

Pros

Respectful
Includes Product Enhancements
Friendly Negotiation
Client Friendly Policies

Cons

Commodity Features
Vendor's Interest First
Less Generous

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Rapid7 Managed Detection and Response

What is Rapid7 Managed Detection and Response?

Company Details

Need Assistance?

Awards & Recognition

Rapid7 Managed Detection and Response Ratings

82 Likeliness to Recommend

1 Since last award

96 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+82 Net Emotional Footprint

How much do users love Rapid7 Managed Detection and Response?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vulnerability Management Discover and fix vulnerabilities in the system.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Compliance Reporting and Archival Mechanisms System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Rapid7 Managed Detection and Response Reviews

Brett K.

Great product

Likeliness to Recommend

Pros

Afonso A.

Rapid7 MDR reduced my work!

Likeliness to Recommend

Pros

Sam M.

InsightVM is an easy to deploy and flexibility vul

Likeliness to Recommend

Pros

Cons

Most Popular Rapid7 Managed Detection and Response Comparisons

Field Effect MDR

Alert Logic MDR

Crowdstrike Falcon Platform

Cynet 360

Netsurion

Sophos Managed Detection and Response

1
Since last award

Feature Ratings

Vulnerability Management

24/7/365 Security Monitoring

Compliance Reporting and Archival Mechanisms

Threat Intelligence

Incident Management

Prevention

Risk Scoring & Remediation Act

Proactive Threat Hunting

Technology Management

Real-Time Threat and Anomaly Detection

Use of the MITRE ATT&CK Framework

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Ease of Data Integration

Business Value Created

Ease of IT Administration

Quality of Features

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Ease of Customization

Usability and Intuitiveness