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Radware APM Logo
Radware

Radware APM

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Radware APM
8.0 /10

What is Radware APM?

Radware's Application Performance Monitoring (APM) allows you to detect application performance issues – before your customer does. Application Performance Monitoring ensures Web application performance meets your customer's expectations and consistently delivers their business SLA.

Company Details


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Awards & Recognition

Radware APM won the following awards in the Application Performance Management - Midmarket category

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Radware APM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Radware APM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

1
Since last award

97 Plan to Renew

1
Since last award

92 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Radware APM?

0% Negative
3% Neutral
97% Positive

Pros

  • Efficient Service
  • Saves Time
  • Transparent
  • Performance Enhancing

Feature Ratings

Average 88

Enterprise Cloud Platform Support

94

Error Reporting

91

Application Discovery

90

Real User Monitoring

90

Cloud/On-Prem/Hybrid Deployment

89

Application Request Tracing

88

Application Metric Reporting

88

Scalability

87

Server Monitoring

87

Transaction Request Performance

86

Application Logging

86

Vendor Capability Ratings

Average 86

Ease of IT Administration

91

Business Value Created

88

Quality of Features

88

Ease of Customization

87

Ease of Implementation

87

Vendor Support

87

Usability and Intuitiveness

85

Product Strategy and Rate of Improvement

85

Breadth of Features

84

Availability and Quality of Training

83

Ease of Data Integration

81

Radware APM Reviews

Becky J.

  • Role: Public Sector
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

It is a robust software

Likeliness to Recommend

10 /10

What differentiates Radware APM from other similar products?

To reduce numerous security risks, the network uses Radware Bot Manager. Primarily for the purpose of identifying, removing, and managing bot traffic coming from mobile applications, APIs, and websites. As I work in the financial sector, protecting people's money is our top priority. Radware Bot Manager aids in this effort.

What is your favorite aspect of this product?

A straightforward way for identifying website visitors who might be bots is provided by Radware Bot Management. And by determining a user's potential to be a bot, we can handle them accordingly. There are several integration possibilities available. Connectors can be used in programming, a web server, etc. With ShieldSquare, false positives are incredibly infrequent. Also, their support team may examine traffic to a particular piece of content.

What do you dislike most about this product?

The precompiled connection to Radware Bot Management should be sent to nginx. I believe their captcha screen might use some UI/UX improvements to make it more intuitive for users to know what to do if you want to show captchas rather than block. I informed support of this when I spoke with them.

What recommendations would you give to someone considering this product?

This endeavor is aided by Radware Bot Manager, which guarantees that your platform will offer the best security service. The brand-new, improved non-human bot identification technology is widely used on all customer-accessible platforms and has been a huge success. Malicious bots have no access to it. I would without a doubt recommend Radware Bot Manager to anyone in need of bot mitigation solution.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Aryell D.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An excellent Web application security solution

Likeliness to Recommend

10 /10

What differentiates Radware APM from other similar products?

The decision would finally come down to a feature list, price, and bulleted comparisons of capabilities, cost, and scalability if every firm worked this way. Our Radware staff has been at our side throughout the process, both when things go well and when they don't.

What is your favorite aspect of this product?

Identifying requirements, purchasing, provisioning licenses, and setup are all simple processes. Fantastic customer service and a good product with a proven track record of durability. The leadership connection with India provides an extra emphasis and level of attention on any sales- or support-related demands. From Radware, a cloud service, The provision of protection by web application firewalls (WAFs) guards against threats to web applications.

What do you dislike most about this product?

There was a time when we didn't get a heads-up about maintenance windows, and one of them affected us. If we had known, we could have solved the issue faster. Since then, the service has been exceedingly attentive. Live access to logs is excellent; however, depending on your organizational structures, setting it to report to your SIEM is easy but could take some effort. Each subaccount must be created.

What recommendations would you give to someone considering this product?

When installing a new Cloud online service that required security, using this product to extend into the cloud made the most sense and offered the best confidence level. We met the need for a critical WAF cloud service with built-in DDoS defense in our cloud-based front-end and orchestration system. Being able to watch attacks as they happen and having alarm systems that alert you.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Ellen B.

  • Role: Public Sector
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

An excellent Web application security product.

Likeliness to Recommend

10 /10

What differentiates Radware APM from other similar products?

If every organization operated this manner, the choice would ultimately boil down to a feature list and price, with bulleted comparisons of capabilities, cost, and scalability. Our Radware staff has been by our side throughout the entire experience, both when things go well and when they don't.

What is your favorite aspect of this product?

Easy process from requirement identification to purchase, license provisioning, and setup. Excellent product with a track record of excellent dependability and fantastic customer service. The leadership connection with India further provides the necessary focus and attention on any sales- or support-related needs. Cloud Service from Radware Web application firewalls (WAFs) protects web applications from threats by supplying protection.

What do you dislike most about this product?

There was a point when we didn't receive a warning about maintenance windows, and we were impacted by one of them. We could have dealt with the problem more quickly if we had known. Since then, we've had incredibly attentive service. While having live access to logs is fantastic, configuring it to report to your SIEM is simple but may take some time, depending on your organizational structures. Each subaccount needs to be set up separately.

What recommendations would you give to someone considering this product?

It made the most sense and provided the highest assurance for us to use this product to extend into the cloud when installing a new Cloud web service that required security. Our cloud-based front-end and orchestration environment's demand for a vital WAF cloud service with incorporated DDoS protection was satisfied. The ability to observe attacks as they take place and the alarm systems that let you know.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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