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What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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Quickbooks Online Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Quickbooks Online.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
90 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Reliable
- Transparent
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Expense Management
Accounts Payable Purchase Orders
Cost Revenue Tracking
Reconciliation
Project Accounting
Cash Flow Management
Dashboards, Analytics and Reporting
Integration APIs
Budgeting Forecasting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Quickbooks Online Reviews
suman r.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2023
cost effective and easy to use
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
The software is very user-friendly and easy to use. A non accounting guy can be a good accounting guy in a couple of months
What is your favorite aspect of this product?
easy navigation
What do you dislike most about this product?
customer support
What recommendations would you give to someone considering this product?
customer support is the area where QB should work on,
Pros
- Efficient Service
- Inspires Innovation
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
Courtney K.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2023
Makes financial statement generation a breeze!
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
QuickBooks Online is a remarkably user-friendly platform with an extensive array of features that empower small businesses to effectively oversee their financial matters. It facilitates the creation of invoices, efficient expense management, and seamless bank reconciliation. Notably, its integration with your bank streamlines transaction retrieval and offers automated bank statement reconciliation. Furthermore, QuickBooks Online provides valuable training resources in the form of instructional videos, making financial management accessible to any business owner.
What is your favorite aspect of this product?
I love that bank reconciliations are automated. You simply have to enter the date and ending balance and it auto checks all the transactions. If everything is entered correctly, which is super easy to do given the bank transaction retrieval, its all done. It saves loads of time.
What do you dislike most about this product?
It doesn't have all features that you might need such as job costing or inventory management and sometimes can have bugs.
What recommendations would you give to someone considering this product?
I would recommend watching the videos to understand how to use the product. Additionally, if you don't have any accounting experience, having someone help you set up your chart of accounts is recommended. You may be able to have Quickbooks Bookkeepers assist with this.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Lisa R.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2023
QuickBooks onlline, only good for small businesses
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
QB Online is convenient and designed for small businesses.
What is your favorite aspect of this product?
Ease of access
What do you dislike most about this product?
Reporting is limited & customizing financial reports is frustrating
What recommendations would you give to someone considering this product?
This product is only designed for small businesses. IF a business has a choice, invest in QB Desktop.
Pros
- Effective Service
- Reliable
- Caring
- Saves Time
Cons
- Less Friendly Negotiation
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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