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In Partnership With SelectHub
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What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
Company Details
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Quickbooks Online Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Quickbooks Online.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
1
Since last award
90 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Reliable
- Transparent
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Expense Management
Accounts Payable Purchase Orders
Cost Revenue Tracking
Reconciliation
Project Accounting
Cash Flow Management
Dashboards, Analytics and Reporting
Integration APIs
Budgeting Forecasting
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Quickbooks Online Reviews
Sean W.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Software is okay but customer support is AWFUL
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
It is relatively easy to use when they do not have any bugs ...B UT there are always issues and their customer support is just TERRIBLE and super unreliable - Every time I have an issue they say they will call back at a scheduled time and NEVER do - i should have known better signing up for this software as the sales representative never even attended the scheduled call to give me a demo before signing up -- this is a dumpsterfire of a company to deal with.
What is your favorite aspect of this product?
Nothing, I cant wait to move away from this company - time wasters!
What do you dislike most about this product?
customer support is AWFUL, sometimes rude and ALWAYS UNRELIABLE
What recommendations would you give to someone considering this product?
I definitely would not recommend signing up for this service
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Reliable
Please tell us why you think this review should be flagged.
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Alok M.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted May 2024
"QuickBooks your go to accounting software "
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
QuickBooks online has features like traning session which helps you to understand the software and you can learn accounting functions through these videos session.
What is your favorite aspect of this product?
Easy to use, database in cloud, you can access from anywhere these are some cool aspects.
What do you dislike most about this product?
The QuickBooks Pro advisor exam is very difficult to pass due to its passing creaitra.
What recommendations would you give to someone considering this product?
If someone wants to work with US client they must try QuickBooks as it is widely used in US
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Kushpreet V.
- Role: Human Resources
- Industry: Other
- Involvement: Initial Implementation
Submitted Apr 2024
A Great Accounting & Bookkeeping Software
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
QuickBooks is well known in the industry, with a huge amount of content to support for new users and certification training to go with it.
What is your favorite aspect of this product?
Easy to generate financial reports.
What do you dislike most about this product?
Sometimes is can be a little slow, and now dark mode because the white background can be irritating to my eyes.
What recommendations would you give to someone considering this product?
If you need a payroll, bookkeeping, accounting and/or reporting generating software, then QuickBooks Online is an all in one solution. Plus the online version allows you to access your financial reports from anywhere. Also, easy to connect your CPA to your QuickBooks account for yearly tax filing.
Pros
- Reliable
- Trustworthy
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
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