Intuit

Quickbooks Online

8.2 /10

99 Reviews Write a Review

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What is Quickbooks Online?

Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.

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Quickbooks Online Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks Online.

84 Likeliness to Recommend

1
Since last award

89 Plan to Renew

78 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks Online?

8% Negative

9% Neutral

83% Positive

Pros

Reliable
Performance Enhancing
Transparent
Trustworthy

Feature Ratings

Average 82

Accounts Receivable Invoicing

General Ledger Chart of Accounts

Cost Revenue Tracking

Expense Management

Accounts Payable Purchase Orders

Project Accounting

Reconciliation

Cash Flow Management

Integration APIs

Dashboards, Analytics and Reporting

Budgeting Forecasting

Vendor Capability Ratings

Average 78

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support

Also Featured in...

Accounting - Midmarket

Score 8.3

View Quickbooks Online in this category (opens in a new tab)

Quickbooks Online Reviews

Role: Finance
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Apr 2020

Fantastic product and affordable

Likeliness to Recommend

8 /10

Pros

Fair
Continually Improving Product
Performance Enhancing
Enables Productivity

Quickbooks Online

What is Quickbooks Online?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Data Quadrant Gold Medalist

Quickbooks Online Ratings

84 Likeliness to Recommend

1 Since last award

89 Plan to Renew

78 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Quickbooks Online?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Accounts Receivable Invoicing Record of claims for payment for goods or services provided. Usually includes a customer invoicing capability

General Ledger Chart of Accounts The general ledger contains the organization’s accounts for recording assets, liabilities, revenue, and expenses.

Cost Revenue Tracking The process of recording, classifying, analyzing, summarizing, and allocating costs associated with a process

Expense Management Includes all aspects of expense forms design, completion, submission, limits and compliance, and reporting.

Accounts Payable Purchase Orders Record of debts owing for an organization. Sometimes includes a purchase order capability

Project Accounting Ability to track, report and analyse financial results and implications at an individual project level

Reconciliation Functionality that ensures that two sets of records (usually the balances of two accounts) are in agreement.

Cash Flow Management Includes income and expense tracking, as well as cash flow monitoring.

Integration APIs Ability of the software to interface with legacy and other third party applications.

Dashboards, Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting, forecasting & easy data extraction for data analysis.

Budgeting Forecasting Functionality allowing users to create and maintain budgets and develop forecasts, “what-if” scenarios, etc

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Accounting - Midmarket

Quickbooks Online Reviews

Fantastic product and affordable

Likeliness to Recommend

Pros

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1
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Feature Ratings

Accounts Receivable Invoicing

General Ledger Chart of Accounts

Cost Revenue Tracking

Expense Management

Accounts Payable Purchase Orders

Project Accounting

Reconciliation

Cash Flow Management

Integration APIs

Dashboards, Analytics and Reporting

Budgeting Forecasting

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support