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Quickbooks Online Logo
Intuit

Quickbooks Online

Composite Score
8.3 /10
CX Score
8.3 /10
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Quickbooks Online
8.3 /10

What is Quickbooks Online?

Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.

Company Details

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Awards & Recognition

Quickbooks Online won the following awards in the Accounting - Small Business category

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Quickbooks Online Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks Online.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks Online?

6% Negative
7% Neutral
87% Positive

Pros

  • Reliable
  • Transparent
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Accounts Receivable Invoicing

85

General Ledger Chart of Accounts

84

Expense Management

82

Accounts Payable Purchase Orders

81

Cost Revenue Tracking

81

Reconciliation

80

Project Accounting

79

Cash Flow Management

78

Dashboards, Analytics and Reporting

76

Integration APIs

76

Budgeting Forecasting

74

Vendor Capability Ratings

Average 78

Ease of Implementation

84

Usability and Intuitiveness

83

Business Value Created

80

Ease of IT Administration

79

Breadth of Features

78

Quality of Features

78

Availability and Quality of Training

76

Ease of Data Integration

76

Product Strategy and Rate of Improvement

75

Vendor Support

73

Ease of Customization

71

Quickbooks Online Reviews

  • Role: Finance
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2023

Amazing accounting product for small businesses

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Enables Productivity
  • Inspires Innovation
  • Caring

Cons

  • Less Efficient Service

Collins M.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Fantastic Online Finance Management WYSIWYG Tool

Likeliness to Recommend

10 /10

What differentiates Quickbooks Online from other similar products?

Help any user to balance cash flow and expenses on the go. Download and reconciliation of bank statements

What is your favorite aspect of this product?

Inventory and order management system

What do you dislike most about this product?

It has never failed us at any given time

What recommendations would you give to someone considering this product?

I just urge all to implement it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Richard W.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Why I Prefer Quickbooks Online over Alternatives

Likeliness to Recommend

10 /10

What differentiates Quickbooks Online from other similar products?

Quickbooks Online allocates an extensive range of accounting capabilities in one place.

What is your favorite aspect of this product?

I like the way it was easy to implement and deploy Quickbooks Online. It makes it easy to create professional looking invoices.

What do you dislike most about this product?

I have used Quickbooks Online for long and I have never experienced any flaw on my end.

What recommendations would you give to someone considering this product?

I would highly endorse Quickbooks Online to all businesses looking to streamline accounting procedures.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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