In Partnership With SelectHub
What is Quickbooks Online?
Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.
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In Partnership With SelectHub
Quickbooks Online Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Quickbooks Online.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
1
Since last award
88 Plan to Renew
1
Since last award
78 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Quickbooks Online?
Pros
- Reliable
- Transparent
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Accounts Receivable Invoicing
General Ledger Chart of Accounts
Cost Revenue Tracking
Expense Management
Accounts Payable Purchase Orders
Reconciliation
Project Accounting
Cash Flow Management
Dashboards, Analytics and Reporting
Integration APIs
Budgeting Forecasting
Vendor Capability Ratings
Usability and Intuitiveness
Ease of Implementation
Business Value Created
Ease of IT Administration
Breadth of Features
Quality of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Quickbooks Online Reviews
Agata Z.
- Role: Operations
- Industry: Not for Profit
- Involvement: End User of Application
Submitted Sep 2023
Reliable and simple accounting
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
Simplicity, very good support and trustworthiness
What is your favorite aspect of this product?
Simplicity: ease of acceding reports and ledgers
What do you dislike most about this product?
Limited features
What recommendations would you give to someone considering this product?
It’s worth spending money on to support your business
Pros
- Effective Service
- Saves Time
- Fair
- Continually Improving Product
Please tell us why you think this review should be flagged.
Muhammad F.
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2023
Simple to get Accounts Done
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
QuickBooks Online easier than QuickBooks Desktop and particularly it is cloud-based accounting solution therefore today it attracts users.
What is your favorite aspect of this product?
It is universal and may be fit to any industry. It make accounting to simple as drag and drop, just pass a transaction and it will update all financial statements automatically. One can easily get training material on YouTube. It is similarly useful for an organization where multiple employees access the same system at same time. It generate built-in and customized reports and on a single click one can get the break up and track it to the original book of account to see its initiation.
What do you dislike most about this product?
Some tasks may not be done in a batch but one by one. Scope for customization is limited as expected by a user. For a new user, the user interface is confusing. Sometimes it takes long time to execute your command. It does not do good work with estimates. Free version has limited features.
What recommendations would you give to someone considering this product?
QuickBooks Online is wonderful and complete accounting software. However, it takes time to learn more about the software and sometimes a new user may found a complicated user interface. However, customer support is poor and not responsive. But fortunately there is rich material available at YouTube which may be helpful to understand the software. It is complete solution for a small business, it provides comprehensive and relevant chart of accounts based on your industry.
Pros
- Helps Innovate
- Reliable
- Fair
- Continually Improving Product
Please tell us why you think this review should be flagged.
suman r.
- Role: Finance
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Oct 2023
cost effective and easy to use
Likeliness to Recommend
What differentiates Quickbooks Online from other similar products?
The software is very user-friendly and easy to use. A non accounting guy can be a good accounting guy in a couple of months
What is your favorite aspect of this product?
easy navigation
What do you dislike most about this product?
customer support
What recommendations would you give to someone considering this product?
customer support is the area where QB should work on,
Pros
- Efficient Service
- Inspires Innovation
- Respectful
- Altruistic
Please tell us why you think this review should be flagged.
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