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Quickbooks Online Logo
Intuit

Quickbooks Online

Composite Score
8.3 /10
CX Score
8.3 /10
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Quickbooks Online
8.3 /10

What is Quickbooks Online?

Freedom to work across all your devices. Access QuickBooks from PC, Mac, smartphone, and tablet.

Company Details

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Awards & Recognition

Quickbooks Online won the following awards in the Accounting - Small Business category

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Quickbooks Online Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Quickbooks Online.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

1
Since last award

90 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+76 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks Online?

6% Negative
7% Neutral
87% Positive

Pros

  • Reliable
  • Transparent
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 81

Accounts Receivable Invoicing

85

General Ledger Chart of Accounts

84

Expense Management

82

Accounts Payable Purchase Orders

81

Cost Revenue Tracking

81

Reconciliation

80

Project Accounting

79

Cash Flow Management

78

Dashboards, Analytics and Reporting

76

Integration APIs

76

Budgeting Forecasting

74

Vendor Capability Ratings

Average 78

Ease of Implementation

84

Usability and Intuitiveness

83

Business Value Created

80

Ease of IT Administration

79

Breadth of Features

78

Quality of Features

78

Availability and Quality of Training

76

Ease of Data Integration

76

Product Strategy and Rate of Improvement

75

Vendor Support

73

Ease of Customization

71

Quickbooks Online Reviews

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Mar 2021

Easy to use

Likeliness to Recommend

10 /10

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Fair

Kristin W.

  • Role: Operations
  • Industry: Transportation
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2021

Great product for small or large business!

Likeliness to Recommend

9 /10

What differentiates Quickbooks Online from other similar products?

Ease of use and ease of product support

What is your favorite aspect of this product?

Ease of billing customers and receiving payments

What do you dislike most about this product?

Inventory system isn’t great

What recommendations would you give to someone considering this product?

If inventory maintenance is of big importance, use qb desktop

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

juan antonio c.

  • Role: Finance
  • Industry: Food and Beverage
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Dec 2020

controls all accounting processes.

Likeliness to Recommend

10 /10

What differentiates Quickbooks Online from other similar products?

Quickbooks does everything for you, breaks down payments and tells you how much the total is in the year, allows you to have a detailed control of all the operations of your company, the whole process is simple, practical and fast. It also provides a protection to the method of breaking down all the taxes that you have to pay, Quickbooks is more efficient than other companies.

What is your favorite aspect of this product?

my favorite aspects of this platform is precision, it allows us to have total control of all finances, saving time to dedicate to other activities.

What do you dislike most about this product?

at the beginning like any platform it is a bit difficult to understand, then it is extremely easy. I have not had problems.

What recommendations would you give to someone considering this product?

If you want your company to have good dividends at the end of a fiscal year, I recommend Quickbooks, it is very useful and you do not need to be an expert to use it. controls and records all processes in a fiscal year.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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